APS56 Digital Support Officer

Job Description

Position Title: APS5/6 Digital Support Officer

Employment Type: Labour hire contract (approx 12 months with the potential to extend

Location: Canberra

Hourly Pay Rate:
APS5: $57.50 $61.44 per hour 12% super
APS6: $63.40 $71.29 per hour 12% super

Security Clearance/Requirements: Minimum NV1 Australian Government security clearance

ABOUT THE ROLE

An Australian Government organisation is seeking an APS5/6 Digital Support Officer to provide digital solutions and business process automation support within a security-focused environment.

This role will work closely with business stakeholders to understand existing processes identify improvement opportunities and deliver simple effective digital solutions using enterprise Microsoft tools. The work focuses on configuration automation reporting and continuous improvement.

KEY RESPONSIBILITIES

• Engage with business users to understand current processes and pain points

• Gather document and translate functional requirements into practical digital solutions

• Design build and maintain automation and reporting solutions using:

  • SharePoint Online

  • Power Automate

  • Power Apps

  • Power BI

• Manage a backlog of digital improvements and enhancements

• Maintain and improve existing workflows and solutions

• Ensure solutions comply with organisational standards and are user-friendly

• Provide user training documentation basic support and knowledge transfer

• Collaborate with internal IT teams where required
  
  

SKILLS AND EXPERIENCE

Essential:

• Practical experience with Microsoft 365 SharePoint Online and the Microsoft Power Platform

• Understanding of basic data modelling and reporting concepts

• Ability to work directly with non-technical stakeholders

• Strong communication and problem-solving skills

Desirable:

• Experience working in government environments

• Experience with information management and information security
  
  

ELIGIBILITY

• Australian citizenship is required

• Must hold a minimum NV1 Australian Government security clearance

Apply now or contact Angel Malkovichon at SOS Recruitment for a confidential discussion.

PLEASE NOTE: Applications for this role will close on 14 January 2026. If your application is received after this date well be happy to keep your CV on file for similar opportunities that may come up. We encourage you to apply even if the closing date has passed.

SOS Recruitment is committed to workplace diversity and equity in employment and encourages applications from Aboriginal and Torres Strait Islander peoples people with disabilities women people with family responsibilities people with diverse linguistic and cultural backgrounds religious beliefs and LGBTIQ people.