Psychologist (Wellbeing Services)

About Us: Acacia Connection is a leading Employee Assistance Provider dedicated to enhancing the mental health and wellbeing of thousands of employees and their families. We offer exceptional counselling services and support for personal and work-related issues that impact wellbeing work performance safety morale and psychological health. Our services are delivered nationwide both in person and via telephone by qualified mental health professionals.

We are looking for Psychologists to join our Wellbeing Services team. This permanent full-time (part-time role with a min 4 days will be considered) isbased in Brisbane CBD. The role is primarily a hybrid role and involves supporting organisations and their people at critical times as well as overseeing the coordination of short- and longer-term workplace supports and interventions.

Why Join Us

• Competitive Remuneration: Enjoy excellent pay with long-term career prospects within the Acacia Group.
• Meaningful Work with a Supportive team what we do matters! We make a REAL difference in peoples lives.
• Flexible Work Hours: Choose your own hours with extended opening hours and flexible appointment times.
• Professional Development: Access free monthly peer supervision and an attractive PD allowance and leave.
• Additional Support: Receive help with managing requests for information subpoenas and complex clinical situations.
• Inclusive open and supportive workplace culture with a genuine commitment to diversity and inclusion.
• Earn purchase-points to spend in the benefits store and cashback on everyday purchases (shop exclusive offers from 1000s of retailers).
• Access to amazing perks like discounts on health insurance and electricity.
• Financial wellbeing: the option to choose when you get paid with Earned Wage Access (access part of your already-earned wages without needing to wait for pay day and without credit interest or stress).

What You Need to Know

• To be successful in this role you will require a high level of compassion as well as professional counselling knowledge and experience.
• You will be working with a multidisciplinary team including Wellbeing Services Senior Psychologists and Coordinators Regional Clinical Managers Workplace Wellbeing Consultations and operational staff.
• You will be working within a fast-growing organisation that requires patience flexibility and able to adapt to competing priorities and in a collaborative manner.
• You will need to focus on customers and organisations to continually ensure that solutions are in their best interests and be comfortable to engage with leaders and managers of customers that we work with to offer clinical support.
• You will be providing high level organisational services such as Manager Assistance through Manager Support Hotline calls Critical Incident Response services and other workplace wellbeing services.
• Other Workplace Wellbeing Services that you will be involved in to some extent is providing clinical support with Manager Support Focused services Employee Wellbeing & Assessments Leadership & Transition Support Workplace Events & Risk Management and Organisational Development.
• You will provide crisis phone counselling services maintain a caseload that includes high level organisational services and at times provide escalation support to the on-call psychology team.
• You will require attention to detail and the ability to manage complexity associated with boundaries and multiple stakeholders. Clear and effective communication is required to excel in this role.
• You should be self-motivated and able to manage your workload effectively whilst maintaining quality care.
• You will be providing administrative support through email communication to customers and reviewing reports such as Critical Incident reports and developing a range of general clinical resources.

Your Contributions:

To thrive in this role you need a blend of compassion professional knowledge and experience.

• Qualifications: AHPRA registered psychologists with a minimum of 3 years experience.
• Counselling Skills: Proficient in evidence-based frameworks with demonstrated competency in providing psychological services for a broad range of clients and concerns.
• Critical Incident Response: Experience in providing critical incident response to workplaces is desirable.
• Organisational Skills: Exceptional planning and organisational abilities with the capacity to self-manage and work autonomously.
• Tech Savvy: Confidence in using technology and an IT case management system.
• Strong skills and experience in providing high quality organisational and/or clinical services.
• Experience in an EAP or Workplace Wellbeing role is highly desirable especially from an organisational approach (applying psychology in a business approach).
• In addition to clinical skills critical to success will be your high levels of integrity transparency accountability and ability to align with the values and ethos of the organisation.

Values and Integrity: Success in this role requires high levels of integrity transparency and alignment with the values and ethos of Acacia Connection.

Our Commitment:

At Acacia EAP we value inclusiveness excellence resilience integrity and innovation. These values are entrenched in the work we do and how we conduct our business. We want to work with people who are passionate about people and who seek long term employment.

We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and enthusiastically encourage applications from people with disability age-inclusive demographics people that identify as LGBTQIA and people from culturally and linguistically diverse backgrounds. Your unique experiences and perspectives will enrich our team and contribute to our collective success.

At Acacia we genuinely care about people. We go above and beyond to help those who need support to lead better healthier lives. Become part of a team that cherishes your dedication to supporting others.

Please include a cover letter explaining why youre interested and providing details on your skills experience and suitability to this role.

Please apply only through the Seek portal. For queries email

Please note that we will not be engaging the assistance of recruiters for this position and only successful candidates will be contacted.