Customer Service Liaison
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description:
We are seeking a highly motivated Customer Service Liaison to join our team. The ideal candidate will serve as the primary point of contact for our clients ensuring a seamless and professional experience. This role requires excellent communication skills problem-solving abilities and a dedication to fostering strong client relationships.
Responsibilities:
Act as the first point of contact for client inquiries via phone email or in-person meetings.
Address client concerns promptly and professionally providing accurate information and solutions.
Maintain detailed records of client interactions and follow up as needed.
Collaborate with internal teams to ensure client needs are met efficiently.
Identify opportunities to improve customer service processes and contribute to overall client satisfaction.
Qualifications :
Qualifications:
Proven experience in customer service or client-facing roles.
Exceptional communication and interpersonal skills.
Strong problem-solving and organizational abilities.
Ability to manage multiple tasks and prioritize effectively.
Proficiency with standard office software and CRM systems.
Additional Information :
Benefits:
Competitive salary within the $56000 $61000 range.
Clear opportunities for career growth and professional development.
Health dental and vision insurance.
Paid time off and holidays.
Collaborative and supportive work environment.
Full-time employment with consistent schedule.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
