Information Technology (IT) Specialist Eataly Toronto
Information Technology (IT) Specialist Eataly Toronto
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Job Description
As a member of Eatalys IT Team an IT Specialist is responsible for catering to the technical needs of the Store. The IT Specialists main areas of focus are implementation monitoring and maintenance of IT assets. Reports to the Senior IT Specialist.
This role is a full-time position on-site and requires mobility between all Toronto locations.
- Understands support problems analyzes problem data and determines appropriate solutions
- Provides first-level support to customer service requests in a timely and accurate manner
- Escalates complex support requests to relevant IT staffs for resolutions
- Ensures standard operating procedures are followed and meets service level agreements
- Assists in development and enhancement of IT systems analyzes system issues and provide resolutions
- Assess potential risks and technical challenges and prepare appropriate mitigation plans
- Performs other duties as assigned
Qualifications :
- Bachelors Degree preferred
- 1 year of related experience preferred
- Good knowledge on information technologies and systems
- Time management and organization skills required
JOB REQUIREMENTS
- Ability to work on-site at Eataly Toronto and travel between stores (Yorkville Eaton Centre Don Mills Sherway Gardens)
- Excellent verbal and written communications skills
- Exemplary organizational skills with a high level of accuracy and attention to detail
- Demonstrated ability to work independently and consistently meet deadlines
- Proficiency in Microsoft Outlook and Office (Word Excel PowerPoint)
Additional Information :
Benefits and Perks
- Medical Dental Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Companys policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race colour creed (religion) place of origin sex (including pregnancy gender identity) sexual orientation age family status or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further it is Eatalys policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
