SecurityFraud Operations Senior Analyst
SecurityFraud Operations Senior Analyst
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Job Description
Benevity is the way the world does good providing companies (and their employees) with technology to take social action on the issues they care about. Through giving volunteering grantmaking employee resource groups and micro-actions we help most of the Fortune 100 brands build better cultures and use their power for good. Were also one of the first B Corporations in Canada meaning were as committed to purpose as we are to profits. We have people working all over the world including Canada Spain Switzerland the United Kingdom the United States and more!
High Level Role Overview
Benevity is looking for a Security and Fraud Senior Analyst with a strong background in Fraud Operations to join our team. It will be equal parts focused on monitoring detection and response for cybersecurity related incidents but also a heavy emphasis on the monitoring detection and response of financial fraud related incidents as we move billions of dollars of money between 100s of clients to thousands/millions of non-profits.
You will also guide coach and mentor junior analysts sharing your expertise to grow the teams skills and confidence. This is a role for someone who thrives in technical investigations but also wants to shape strategy strengthen processes leverage automation/AI and develop people.
What youll do:
- Monitor and investigate security alerts from security tooling and responding to escalations from our MDR provider.
- Lead triage root-cause analysis and response activities during security incidents.
- Develop and maintain incident response playbooks and runbooks.
- Support proactive threat hunting and continuous improvement of detection capabilities.
- Utilize AI enabled tooling and technology purpose built for non-profit fraud monitoring as well as commercially available tools and technologies fit for purpose.
- Investigate fraud attempts such as:
- Account takeovers involving donor nonprofit or client accounts
- EFT mismatches or anomalies during fund disbursements or payouts
- Suspicious activity patterns in donations volunteering or user access
- Collaborate with stakeholders across the business including Legal Finance Non-Profits Team and other teams to refine detection rules alerts and workflows.
- Leverage automation and AI/ML models to improve fraud detection security monitoring and incident response.
- Contribute to building automated processes and playbooks to accelerate detection and response.
- Influence and improve fraud operations processes including prevention strategies and use of intelligent tooling.
- Provide mentorship coaching and support to junior security and fraud analysts.
- Model best practices in investigation communication and decision-making during incidents.
- Foster a collaborative culture focused on learning knowledge sharing and operational excellence.
What youll bring:
- 35 years of experience in security operations incident response or fraud operations.
- Hands-on experience with security tooling such as EDR SIEM CSPM WAF etc.
- Hands-on experience with Fraud tooling such as transaction monitoring case management identity verification anomaly detection and behavioral analytics platforms
- Strong understanding of fraud schemes relevant to Benevity such as:
- Account takeovers (unauthorized access to client or donor accounts)
- EFT mismatches or anomalies (irregularities in electronic fund transfers or payouts)
- Suspicious activity patterns across donations volunteering or user accounts
- Financial fraud schemes including:
- Impersonation fraud (fraudsters posing as legitimate people nonprofits or companies)
- Document fraud (use of falsified or manipulated documents to enable fraud or account takeover)
- Social engineering and phishing aimed at obtaining account credentials or financial information
- Ability to conduct log analysis and packet analysis.
- Familiarity with frameworks such as MITRE ATT&CK and NIST.
- Demonstrated ability to mentor and coach junior team members.
- Proven track record of improving operational processes in security or fraud contexts.
- Strong communication skills with the ability to bridge technical and business audiences.
- Experience applying automation or AI/ML techniques to enhance fraud detection threat hunting or incident response.
Nice to Have:
- Certifications such as GCIA GCIH CEH CFE or CISM.
- Scripting/automation experience (Python PowerShell Bash).
- Cloud security experience (AWS Azure GCP).
- Knowledge of compliance frameworks (PCI DSS SOC 2 ISO27001 GDPR).
Discover your purpose at work
Were not employees were Benevity-ites. From all locations backgrounds and walks of life who deserve more
Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.
If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where youre valued for who you are and challenged to see who you can become
Its time to join Benevity. Were so excited to meet you.
Where We Work
At Benevity we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work strong relationships and personal well-being. For those located near one of our offices while theres no set requirement for in-office time we do value the moments when coming together in person helps us build connection and collaboration. Whether its for onboarding project work or a chance to align and bond as a team we trust our people to make thoughtful decisions about when showing up in person matters most.
Join a company where DEIB isnt a buzzword
Diversity equity inclusion and belonging are part of Benevitys DNA. Youll see the impact of our massive investment in DEIB daily from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.
We know that diverse backgrounds experiences skills and passions are what move our business and our people forward so were committed to creating a culture of belonging with equal opportunities for everyone to shine.
That starts with a fair and accessible hiring process. If you want to feel seen heard and celebrated you belong at Benevity.
Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to .
Required Experience:
Senior IC
Employment Type
Full Time
