About Our Company

Were a physician-led patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary multispecialty and urgent care providers serve millions of patients in traditional practices patients homes and virtually through VillageMD and our operating companies Village Medical Village Medical at Home Summit Health CityMD and Starling Physicians.

When you join our team you become part of a compassionate community of people who work hard every day to make health care better for are innovating value-based care and leveraging integrated applications population insights and staffing expertise to ensure all patients have access to high-quality connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @ @ @ @ @ @ or @.

Job Description

At VillageMD were looking for a Care Coordinator to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare weve partnered with many of todays best primary care physicians. Were equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

Were creating care thats more accessible. Effective. Efficient. With solutions that are value-based physician-driven and patient-centered. To accomplish this were looking for individuals who share our sense of excellence are ready to embrace change and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.

Could this be you

Integral to our Care Management team the Care Coordinator will be accountable for collaborating with the care team to consistently communicate and document high risk patient profiles to provider and practice care teams. As a new member of VillageMD youll work closely with our multidisciplinary care team to connect the dots of collaborative patient care while incorporating patients personal health and lifestyle goals.

How you can make a difference

• Outreach and engage patients whom are high risk post-discharge and/or requiring additional care management support ensuring they have Primary Care Provider (PCP) follow up appointments scheduled and all care gaps are closed
• Collaborate with care team members and external vendors to support patient care (ie: receipt of durable medical equipment (DME) and home health services
• Request medical records from a variety of physicians and healthcare systems enabling the continuity of care for both PCPs and members of the interdisciplinary care team
• Outreach screen and escalate patients to nursing and social work team members based on the unique needs of patients
• Assist nursing and social work team members with patient follow up proving tools and resources at their direction
• Monitor stable patient populations at the direction of nursing and social work team members
• Address open care gaps with patients through collaborative relationships with patients ensuring supporting adequate documentation is available with the patients medical record
• Coordinate with local community resources as needed to support both the physical and psychosocial needs of patients
• Collaborate with multi-disciplinary team members to provide best in class patient care and improved outcomes
• Participate in special initiatives at the direction of market leaders

Skills for success

• Achieving objectives by effectively managing multiple tasks at one time
• Maintaining an organized and systematic workflow that results in goals being met
• Flexibility in an ambiguous and dynamic environment maintaining a positive and can do attitude
• A passion for changing the way healthcare is experienced for complex and/or disadvantaged patients and communities
• Demonstrated strength-based approach to collaborative problem solving
• Effective engagement of diverse populations (age ethnic groups socio-economic levels etc.) with exhibited cultural sensitivity
• A willingness to learn on your own and take initiative
• Demonstrated honesty and following through on commitments
• The ability to problem-solve on the spot and identify issues that need escalated
• A low ego and humility; an ability to gain trust through good communication

Experience to drive change

• 3 years of experience in a medical office or health care setting
• 2 years working as a Medical Assistant (MA) or Community Health Worker (CHW) or Licensed Vocational Nurse (LVN)
• Comfort with technology including the Microsoft suite of products
• Prior experience using electronic health record including data capture data mining and reporting

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMDs benefit platform includes Medical Dental Life Disability Vision FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Companyprovides equal employment opportunities (EEO) to all employees and applicants for employment without regard to and does not discriminate on the basis of race color religion creed gender/sex sexual orientation gender identity and expression (including transgender status) national origin ancestry citizenship status age disability genetic information marital status pregnancy military status veteran status or any other characteristic protected by applicable federal state and local laws.

Safety Disclaimer

OurCompanycares about the safety of our employees and Companydoes not use chat rooms for job searches or Companywill never request personal information via informal chat platforms or unsecure Companywill never ask for money or an exchange of money banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at selectOur Companylocations during regular business hours only. For information on job scams visit file a complaint at Experience:

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