drjobs Spanish Customer Service Representative

Spanish Customer Service Representative

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1 Vacancy
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Job Location drjobs

Lisbon - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About the Position
As a Spanish Customer Service Representative youll be the first point of contact for clients providing friendly professional and effective support. Your role will be key to ensuring customers feel heard valued and satisfiedevery single time.
Key Responsibilities
-Respond to customer inquiries via phone email and chat with professionalism and empathy

-Resolve issues promptly ensuring each interaction ends with a satisfied customer

-Guide clients through products services and troubleshooting steps

-Manage account updates orders and service modifications

-Collaborate with internal teams to handle complex cases efficiently

-Keep accurate records of all customer interactions in CRM systems
Requirements

-6 months of experience in customer service

-Excellent communication skills in both written and spoken English (additional languages a plus)

-Strong problem-solving abilities and a customer-first mindset

-Ability to multitask and work effectively under pressure
Benefits
-Competitive salary based on your skills and experience

-Performance-based bonuses for outstanding service

-Health coverage and wellness benefits

-Ongoing training and career development opportunities

Ready to create meaningful customer experiences Apply today and join a team where your skills make a difference every day!

Employment Type

Full Time

Company Industry

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