Engagement Lead

Lighthouse Technology Services

Job Location:

Mississauga - Canada

Monthly Salary: $ 60 - 65

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Lighthouse Technology Services is partnering with our client to fill their Engagement Lead position! This is a 12 month contract with potential to convert and will be hybrid in Mississauga Ontario.

Position Overview:

Join a team of high-performing problem solvers with the same vision: to drive the digital future of hospitality and food commerce. Our digital experts are focused on delivering seamless solutions for consumers.

We are looking for an Engagement Lead who thrives on organization cross-functional collaboration and driving business transformation. The ideal candidate is someone who has executed end-to-end and understands each role within well enough to do it themselves. There are Product Owners and Product Managers on this team but this person will be responsible for working with all stakeholders while ensuring the engagements are staying on track and executed in a timely manner. Youll partner with product development agency and business teams to ensure execution excellence and measurable outcomes. Acting as the glue between teams you will streamline workflows ensure release readiness and drive adoption of new systems and products.

What Youll Be Doing:

Product Operations (Process & Data Focus)

Partner with Product Owners to translate roadmaps into actionable plans ensuring readiness and measurable outcomes
Identify and optimize bottlenecks in the product delivery and adoption process

Program Development (Execution Focus)

Own day-to-day execution of cross-functional technology and product initiatives
Manage governance reporting and communications for programs
Create detailed project plans track milestones manage dependencies risks and escalations
Facilitate retrospectives and sessions to maintain clarity and alignment

Cross-functional Alignment and Collaboration (Adoption Focus)

Develop change readiness plans to drive adoption of new systems processes and products
Track adoption metrics and continuously improve plans
Deliver clear targeted communications and training content

What Youll Need to Have:

57 years of experience in program management product operations or revenue operations
Solid understanding of product development lifecycles agile methodologies and operational frameworks
Strong organizational skills with the ability to manage multiple strategic initiatives
Familiarity with product operations best practices (release readiness product analytics roadmapping)
Hands-on expertise with product management tools (JIRA Confluence or similar)
Excellent stakeholder management communication and facilitation skills
Proven ability to drive alignment and convey complex information across functions
Someone with a start up mentality and multi-hat understanding will be perfect for this role!

Pay Range: $60-$65/hr CAD

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Lighthouse Technology Services is partnering with our client to fill their Engagement Lead position! This is a 12 month contract with potential to convert and will be hybrid in Mississauga Ontario. Position Overview:Join a team of high-performing problem solvers with the same vision: to drive the di...