Technical Maintenance Lead

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6500 globally we relentlessly focus on enabling innovation through the services we deliver while actively looking for new opportunities that will enable innovation for our clients businesses. Globally we manage over 320 million square feet of client portfolios across 30000 locations in North America Europe Middle East Australia and Asia. Further information is available at

SUMMARY

The Technical Maintenance Lead is responsible for leading and coordinating maintenance and operational activities across CBC Ontario facilities to ensure safe reliable and uninterrupted building performance in support of CBCs broadcast-critical operations.

This role combines hands-on technical leadership with strategic operational management providing direction to the maintenance team overseeing vendor performance managing maintenance within budgets and ensuring compliance with all regulatory contractual and corporate standards. The Technical Maintenance Manager ensures service delivery excellence through proactive planning preventive maintenance and coordination with Property Management Project Management and CBC stakeholders.

KEY DUTIES & RESPONSIBILITIES

Leadership and Supervision

• Lead and supervise the maintenance team to deliver efficient high-quality preventive and corrective maintenance across multiple CBC sites.
• Assign monitor and review work to ensure adherence to BGIS and CBC standards KPIs and Service Level Agreements (SLAs).
• Provide coaching mentoring and technical guidance to Technicians; conduct performance evaluations and promote a culture of safety accountability and continuous improvement.
• Coordinate training safety meetings toolbox talks and operational briefings to maintain readiness and compliance.

Operations and Maintenance Management

• Oversee the operation maintenance and repair of building systems including HVAC electrical plumbing life safety automation and critical broadcast infrastructure.
• Ensure uninterrupted client operations by proactively identifying and resolving issues impacting facility reliability or broadcast-critical systems.
• Develop and execute preventive maintenance programs using CMMS (e.g. RealSuite7).
• Work with energy team to implement cost savings hydro curtailment load shedding energy optimization especially around GA demand management:
• building automation systems water rebates.
• Conduct site walkthroughs and inspections to monitor asset conditions performance and compliance with health safety and environmental standards.
• Prepare and execute Method of Procedures (MOPs) for critical maintenance activities coordinate generator tests system shutdowns and after-hours work.
• Support capital planning by identifying asset deficiencies lifecycle renewal needs and recommending improvements.

Vendor and Project Coordination

• Manage vendor relationships and oversee contracted services for specialized maintenance (e.g. high-voltage electrical UPS systems fuel storage BAS elevators mechanical electrical).
• Coordinate vendor access and ensure all contractors comply with CBC security safety and environmental protocols.
• Review design drawings technical submissions and project scopes for operational impacts; provide input to ensure system maintainability and compliance.
• Support and coordinate with Project Management for capital upgrades fit-ups and infrastructure projects.

Systems and Administration

• Maintain and monitor work orders PM schedules and service records in RealSuite7 or other BGIS-approved CMMS systems.
• Track KPIs SLA performance and maintenance backlog metrics; prepare operational reports for senior management and CBC stakeholders.
• Manage inventory procurement and cost control of maintenance supplies tools and spare parts.
• Support budget development and track operating expenditures for assigned facilities.

Health Safety and Compliance

• Ensure full compliance with BGIS and CBC Health Safety and Environmental (HSE) policies and all applicable codes and standards (OHSA ESA TSSA Fire Code Building Code).
• Participate in safety inspections incident investigations and ensure all team members work safely and responsibly.
• Maintain readiness for emergency response and ensure all systems are operationally safe and compliant.

Client and Stakeholder Relations

• Act as the primary liaison between operations and CBC site management for maintenance activities ensuring minimal disruption to broadcast or production operations.
• Provide timely communication on planned maintenance outages or emergency events.
• Promote a strong client-service culture by ensuring responsiveness transparency and accountability in all service interactions.
• Support continuous improvement initiatives to enhance tenant satisfaction operational reliability and sustainability.

KNOWLEDGE & SKILLS

• Minimum 710 years of progressive experience in facility operations or building maintenance including 35 years in a leadership role.
• Proven track record managing multi-site portfolios with critical environments such as data centers broadcast facilities or other 24/7 operations.
• Experience with CMMS and facility management systems (e.g. RealSuite7 Service Insight).
• Demonstrated experience managing maintenance budgets and vendor contracts.
• Strong technical knowledge of mechanical electrical HVAC plumbing and life safety systems.
• Skilled in troubleshooting and optimizing building automation UPS generator and cooling systems.
• Familiar with KPI management asset lifecycle planning and operational auditing processes.
• Excellent understanding of preventive maintenance programs reliability-centered maintenance and sustainability best practices.

Certifications / Licenses (One or more preferred):

• Journeyman-level trade license (Refrigeration Electrical Plumbing or Gasfitter I/II).
• Power Engineer 3rd or 4th Class.
• BOMA FMA SMA or BES certification (asset).
• Systems Maintenance Administrator (SMA) or equivalent designation preferred.

Additional Requirements:

• Must be available for on-call and after-hours emergencies to support 24/7 CBC broadcast operations.
• Must comply with BGIS and CBC security clearance requirements.
• Strong communication leadership and problem-solving skills.
• High attention to detail safety and client service orientation.

AtBGIS we believe that diversity and inclusion is a key business driver such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process please contact us at askHR. Upon request for accommodation we will consult with the applicant in question and provide or arrange for the provision of a suitable accommodation in a manner that takes into account the applicants accessibility needs due to disability.