Senior Manager, Strategic Alignment and Engagement (T & I) (TeleworkHybrid)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Behind the scenes but ahead of the curve: help us develop the next-generation public broadcaster.

Technology and Infrastructures (T&I) is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content systems people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly-regarded pioneer of media technology. Not just in Canada but around the world. Today were transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force. T&I is the team making it happen.

This is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Summary:

We are looking for a dynamic and highly motivated individual to join our team and play an essential role in fostering a culture of strategic alignment belonging and meaningful connection for our employees. This role will be instrumental in designing producing and managing experiential engagement programs and strategic narratives aligning the workforces daily experience with the organizations transformation goals.

Reporting to the Senior Director Transformation People & Engagement you will spearhead strategic communications and engagement initiatives for Technology & Infrastructure (T&I) across our teams and projects to help us deliver on our priorities and achieve our objectives. You will elevate internal communications into a strategic function that blends strategic communications transformation management business reviews and experiential event production.

Specifically you will partner with the Senior Director to establish the strategic vision for engagement playing a crucial role in aligning business goals with T&I priorities and the broader Corporate strategy. You will be directly responsible for translating this vision into a concrete tactical plan overseeing the execution of all engagement activities and the production of high-impact leadership and staff events.

Furthermore you will lead the communications portfolio and be responsible for the strategic planning of the departments voice managing both the narrative for complex organizational transformations and the rhythm of day-to-day communications. Acting with an internal consultant approach you will advise the Management Executive Team on key actions and initiatives ensuring that T&I has an engaged informed and inspired workforce ready to achieve its objectives effectively and efficiently contributing to a strong positive and human-centric organizational culture.

Key Responsibilities

1. Strategic Alignment & Transformation Narrative

• Narrative Stewardship & Cultural Connection: Steward and animate the established T&I strategic narrative ensuring it remains consistent yet dynamic as we evolve. You will focus on the human experience designing initiatives that build culture and rally the entire workforce in an engaging and spirited way around our collective objectives.
• Transformation Confidence & Trust: Champion a narrative of transparency and positivity to navigate the organization through significant business evolution. You will advise and collaborate closely with leadership to ensure a constructive tone that inspires trust in the company and its vision ensuring employees feel informed and confident throughout the transformation journey.
• Engagement Architecture & Integration: Design and oversee the comprehensive communications and engagement ecosystem that unifies the T&I identity. You will ensure the strategic vision is operationally embedded across the department moving beyond simple information sharing to create a cohesive aligned and purpose-driven workforce. This includes but is not limited to the management/oversight of T&Is internal channels of comms e.g. Google Spaces iO (intranet) etc.

2. Experiential Engagement & Major Event Production

• Event Production: Lead the design and production of large-scale engagement events (town halls/all-staff events leadership summits and galas). You are responsible for the human experience design the visual identity and the high-quality production execution.
• Leadership Forums: Curate and produce exclusive leadership experiences that align the Senior Leadership team facilitating sessions that drive collective ownership of the T&I mandate.
• Budget management: manage end-to-end budgets for all engagement activitiesincluding forecasting and tracking actual expenditures.
• Manage deliverables and relationships with external vendors/agencies.

3. Counsel & Communications Management

• Advisor to the Senior Director: Act as the primary communications counsel to help shape the leadership voice positioning them effectively with various internal stakeholder groups.
• Executive Writing: Write high-impact speeches and messaging for the EVP and other MET members (all-staff events communications).
• Stakeholder Management: Build strong relationships with T&I senior leaders to ensure support and service in matters of communication and engagement. Establish and maintain strong links with Corporate Communications and other internal partners to ensure T&I is represented in the wider corporate conversation.

4. Team Leadership & Talent Development

• Team Leadership & Functional Influence: Directly manage and develop your immediate report while acting as the functional lead for the broader event planning team. Leveraging influence rather than authority you will coach colleagues and contributing team members helping the collective group evolve into proactive high-performing tactical executors.
• Data-Driven Strategy: Oversee the development of KPIs and metrics to analyze sentiment and engagement trends adjusting strategies based on data.

Candidate Profile

Education

• Required Qualifications: A university degree (Bachelors) in a relevant discipline such as Communications Public Relations Strategic Marketing Business Administration etc.
• Experience and proficiency in project management event management change management and organizational design methodologies.
• Asset: A Masters degree in Communications or Business Administration (MBA) is considered a strong asset.

Experience

• Strategic Leadership: Minimum of 7-10 years of progressive experience in strategic communications transformation management or organizational development including experience advising senior executives.
• Event Production: Significant experience in large-scale event management from concept creation to production and budget management. You must demonstrate the ability to manage the theatre of engagement (visuals run-of-show technology and emotional impact) to connect the human experience to the strategy.
• Management: Proven experience leading and developing high-performing teams with a focus on business output coaching and talent growth.
• Transformation Context: Experience working within a large complex organization undergoing significant cultural or digital transformation.

Competencies

• Bilingualism: Superior command of English and French (Reading Writing Speaking) is mandatory.
• Strategic Thinking: The ability to see the bigger picture and spot gaps/opportunities in the organizational narrative.
• Creativity and Experiential Mindset: Ability to conceive innovative initiatives that break the mould while remaining laser-focused on strategic objectives. You understand that engagement is about how people feel not just what they read.
• Autonomy & Proactivity: High degree of self-starting capability able to take ownership of complex initiatives and drive them forward with minimal supervision.
• Diplomacy & Influence: High political acuity and the ability to influence without authority navigating sensitive issues with confidentiality.
• Project Management & Organizational Agility: You are a master coordinator of complex logistics. You possess superior organizational skills and the ability to manage multiple high-stakes projects with many moving parts in a fast-paced dynamic environment.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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