Service Advisor
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Job Location:
Greensboro, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our service department team is critically important to keeping our clients happy and our vehicles moving.
RESPONSIBILITIES
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance based on age mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Update guests on the status of their vehicles and repairs in a timely and consistent manner
REQUIREMENTS
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor assistant lane manager or service consultant will be rewarded
- Above-average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer and phone skills along with awillingness to learn new programs
- Spanish-speaking is a plus
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia.
BENEFITS
- Great work/life balance with a 5-day work week
- Paid holidays sick time and vacations
- Saturday Lunches
- Free college through program free college for you and your immediate family
- Relocation Assistance
- Medical Dental and Vision
- Employee Vehicle Purchase Program--Employee discounts for parts service and vehicle purchases
- Above Average Industry Pay-We pay for performance and experience
- Long Term Job Security-Owner has been at a dealer over 18 Years
- Professional & Respectful Work Environment
- Paid Training & Certification
- Community Involvement Opportunities
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Part time and full time available.The Lube Service Technician is responsible for performing vehicle maintenance work as assigned in accordance with dealer and...
