We are currently seeking a detail-oriented and motivated Customer Service Assistant to join our Riverside CA office. This role plays a key part in maintaining strong relationships with clients by providing timely support accurate information and seamless coordination between internal teams and customers. The ideal candidate is organized communicative and thrives in a fast-paced professional environment.
Responsibilities
Serve as a primary point of contact for customer inquiries and service requests
Provide accurate information regarding shipments schedules and service updates
Coordinate with internal departments to ensure efficient resolution of customer needs
Maintain clear and professional communication via phone email and internal systems
Update records track requests and ensure documentation is accurate and complete
Support daily administrative and customer service operations
Qualifications :
Strong verbal and written communication skills
Professional demeanor with a customer-focused mindset
Ability to manage multiple tasks and prioritize effectively
Attention to detail and strong organizational abilities
Comfortable working in a team-based office environment
Basic computer proficiency and ability to learn internal systems
Additional Information :
Competitive salary ($43000 $47000 annually)
Growth opportunities within a stable and expanding company
Supportive and professional work environment
Skill development and ongoing learning opportunities
Full-time consistent schedule
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more