We are seeking a Customer Service Assistant to support our client relations and internal teams by ensuring smooth communication efficient service processes and a consistently high standard of customer care. This role is ideal for individuals who are detail-oriented proactive and motivated to grow within a dynamic business environment.
Responsibilities
Serve as a primary point of contact for customer inquiries and requests
Assist in resolving customer issues in a timely professional manner
Maintain accurate records of customer interactions and service activities
Support internal teams with administrative and coordination tasks related to customer service
Ensure compliance with company service standards and procedures
Contribute to continuous improvement of customer experience processes
Qualifications :
Strong written and verbal communication skills
Excellent organizational and time-management abilities
Professional demeanor with a customer-focused mindset
Ability to work effectively both independently and as part of a team
Proficiency in basic computer systems and office tools
Willingness to learn and adapt in a fast-paced environment
Additional Information :
Competitive salary ($43000 $46000 per year)
Opportunities for professional growth and career advancement
Supportive and collaborative work environment
Ongoing training and skill development
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more