Customer Service Trainer
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Job Location:
Riverside, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a dedicated and motivated Customer Service Trainer to support the development and performance of our customer-facing teams. This role focuses on delivering structured training enhancing communication standards and ensuring consistency in service excellence across all operations. The ideal candidate is passionate about coaching process improvement and fostering professional growth within teams.
Responsibilities
Design and deliver engaging customer service training programs
Conduct onboarding sessions for new team members
Evaluate training effectiveness and recommend improvements
Develop training materials guides and performance tools
Support team leaders with coaching strategies and development plans
Monitor service standards and ensure alignment with company values
Facilitate workshops focused on communication problem-solving and customer experience
Qualifications :
Strong verbal and written communication skills
Ability to lead coach and motivate diverse teams
Excellent organizational and presentation abilities
Analytical mindset with attention to detail
Professional demeanor and collaborative attitude
Adaptability and willingness to grow within a dynamic environment
Additional Information :
Competitive salary ($52000 $56000 annually)
Growth and advancement opportunities within the company
Supportive and professional work environment
Ongoing training and skill development
Stable full-time position with long-term career potential
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
