Automotive Service Advisor

Niles, MI - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Automotive Service Advisor
Location: Berman STAR Nissan (Niles IL)
Schedule: Full Time
Pay: $100000/year - Commission structured pay plan

Company Benefits:

Competitive PTO Policy
Multiple Low-Cost Medical Insurance Options
Low-Cost Dental Vision & Life Insurance Options
Short Term & Long Term Disability
Fully PAID Training
401K
Automotive Service & Sales Discounts
Outlined Career Path and Opportunities for Advancement

Job Responsibilities

Greet customers promptly and courteously upon arrival at the service drive
Obtain customer and vehicle information
Listen attentively to customers concerns and accurately document their vehicle service needs
Determine and recommend necessary maintenance based on age mileage and history of the vehicle.
Prepare a complete and accurate estimate of cost for labor and parts.
Keep customers informed of the status of their vehicle repairs and address any questions or concerns they may have
Comfortably and clearly explain all completed work and charges to the customer
Coordinate service appointments and ensure timely completion of service orders
Collaborate closely with service technicians parts department and other dealership personnel to ensure efficient workflow and customer satisfaction

Qualifications :

1 year of Service Advisor experience preferred
Clean driving record and valid drivers license (3 yr min)
Strong interpersonal skills with the ability to build rapport and establish trust with customers
Excellent communication skills both verbal and written
Detail-oriented with the ability to accurately document service requests and recommendations
Proficient computer skills and familiarity with automotive service software systems
Ability to multitask and prioritize tasks in a fast-paced environment
Knowledge of automotive systems and repair procedures is a plus
Must be willing to submit a background screening

Additional Information :

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Remote Work :

Employment Type :

Full-time

Job Title: Automotive Service Advisor Location: Berman STAR Nissan (Niles IL)Schedule: Full TimePay: $100000/year - Commission structured pay planCompany Benefits:Competitive PTO PolicyMultiple Low-Cost Medical Insurance OptionsLow-Cost Dental Vision & Life Insurance Options Short Term & Long Term D...