Technical Business Analyst
Technical Business Analyst
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Job Description
Technical Business Analyst
Job No: 677312
Brisbane - Inner Suburbs & CBD
Permanent Full Time
IT
Pay Band 5
- Lead digital transformation across Claims & Correspondence platforms
- Flexible hybrid working with career development opportunities
- Brisbane
About the Role
As a Technical Business Analyst youll collaborate with cross-functional teams to deliver digital solutions that enhance customer experience across Claims & Correspondence platforms. Youll bridge the gap between business needs and technology delivery driving strategic outcomes in a dynamic environment.
What Youll Do
- Translate business vision into actionable specifications and requirements that guide delivery teams
- Champion customer-centric digital solutions by analysing and validating business processes and systems
- Facilitate workshops and solution design sessions to support Agile delivery
- Guide stakeholders through UAT and post-implementation changes to ensure successful outcomes
- Build strong relationships across Technology & Operations corporate functions and external vendors
- Apply analytical techniques to identify opportunities and deliver impactful solutions
What Youll Bring
- Comparable experience of at least 3 years in a technical role
- Experience in Agile delivery including user stories acceptance criteria and ceremonies
- Previous experience working with software development teams
- Proficient in tools such as Jira Confluence and SmartCOMM
- Strong problem-solving and solution design capabilities with a focus on customer outcomes
What Youll Enjoy
Access our award-winning Shine platform your central hub for exclusive perks wellbeing support career development and recognition. Shine has been recognised for excellence in employee experience making it easier than ever to access what matters most to you.
- Hybrid working flexible leave 20 weeks paid parental leave and up to 5 days paid flexible leave annually
- Paid study support career breaks on-the-job learning and a $1000 referral bonus
- Free wellbeing coaching a dedicated Employee Council and confidential EAP access
- Discounts at 400 retailers insurance savings gym memberships and reduced super fees
- Paid volunteer leave donation matching and unlimited emergency response leave
- Performance-based bonuses and Suncorp shares for eligible employees
- Diversity is celebrated through employee resource groups and inclusive policies for all families
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Daylight Time
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