Hotel Duty Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Who We Are
At Marine & Lawn Hotels & Resorts we create story-worthy stays in some of the UK & Irelands most remarkable destinations. Our Portrush Adelphi property 5 minutes from the world-famous Royal Portrush Golf Club and the Atlantic coastline blends timeless design with heartfelt service.
The Role
As our Hotel Duty Manager youll be a pivotal point of contact for our guests and team alike. Youll oversee daily operations support Heads of Department and ensure service runs seamlessly across the hotel from check-in to dining to late-night guest requests.
Youll work across all hotel departments gaining valuable experience in Front Office & Reception (using Opera Cloud) Food & Beverage outlets and Housekeeping operations. This is an excellent opportunity for someone looking to build a long-term career in hospitality ideal if youve undertaken a Hospitality Management degree and want to apply your skills in a hands-on leadership role.
Your focus will be on delivering exceptional guest experiences solving problems with confidence and leading by example in line with our REACH people values.
What Youll Do
Lead the hotel during assigned shifts acting as the senior decision-maker on property.
Champion the REACH Values:
Respect create a welcoming environment for guests and colleagues alike.
Excellence maintain the highest standards across all guest touchpoints.
Accountability take ownership for smooth operations and swift issue resolution.
Cooperation collaborate closely with all departments for seamless service.
Honesty communicate clearly and fairly with guests and the team.
Monitor guest satisfaction and handle feedback proactively.
Support and coach team members to deliver brilliant service and grow their skills.
Oversee safety security and compliance including emergency response when required.
What Were Looking For
Proven supervisory or duty management experience within a hotel or hospitality setting.
Confidence in leading teams and making operational decisions under pressure.
Natural people skills and the ability to inspire trust and respect.
A guest-first mindset with a drive to go the extra mile.
Strong problem-solving and organisational ability.
(Hospitality graduates or those aspiring to management roles in luxury hotels are encouraged to apply this role offers excellent development potential.)
What We Offer
Competitive salary and performance incentives.
Employee perks: exclusive retail discounts using our reward and benefits platform meals on duty access to resort amenities uniform provided.
Learning and development opportunities to support your career journey.
Generous recommend a friend scheme and regular staff social events.
A beautiful inspiring location on Northern Irelands stunning Causeway Coast.
Join Us
If youre ready to lead from the front and help us create story-worthy stays at the Portrush Adelphi wed love to hear from you.
Required Experience:
Manager
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
Opening Early 2025 Renovations are now underway at Portrush Adelphi, the sixth hotel in our collection. With a new look inspired by the area’s rich maritime and golf history. Lobby space, guest rooms, bar & restaurant will all be reimagined in signature Marine & Lawn style.
