Job Description:
- Lead account delivery of SAP Project Services and application support ensuring scope budget and timelines are met.
- Strong SAP project and program management skills
- Oversee SAP AMS operations and project lifecycles including blueprinting implementation migration and post-go-live support.
- Define and implement SAP delivery strategies frameworks and best practices across AMS and project services.
- Develop and implement delivery methodologies tailored to SAP environments.
- Act as the primary point of contact for clients managing escalations and ensuring satisfaction.
- Collaborate with business stakeholders to align SAP solutions with evolving business needs and transformation goals.
- Support account growth by identifying upsell opportunities contributing to solutioning and enabling successful renewals.
- Oversee cross-functional teams including SAP consultants developers engineers analysts and vendors.
- Foster a culture of innovation collaboration and customer focus within delivery teams.
- Mentor team members and drive performance through structured feedback and development plans.
- Drive operational excellence through proactive risk management quality assurance and continuous improvement.
- Manage project budgets P&L and resource utilization to ensure profitability and cost efficiency.
Required Skills & Experience
- Bachelors or Masters degree.
- 10 years of SAP experience with 5 years in program/project delivery leadership roles.
- Proven success in managing multi-tower SAP engagements across geographies.
- Strong client relationship and stakeholder management skills.
- SAP certification and project management credentials (PMP ITIL Agile) preferred.
- Track record ofgrowing businessthrough strategic delivery and stakeholder engagement.
- This is a client facing role and will require hybrid working based out of Bangalore India
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Required Experience:
Manager