Lead Business insights

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Role Overview:

The Head Business Insights will lead the organizations analytics and decision intelligence function transforming data into actionable insights to support strategic tactical and operational decision-making. The role will partner with cross-functional teams to embed a data-driven culture and drive high-impact initiatives across the telecom and cloud services verticals.

Key Responsibilities:

Strategy & Vision

Define and drive the vision roadmap and KPIs for the Business Insights function.

Align business insights strategy with enterprise goals focusing on growth efficiency customer experience and profitability.

Data Analytics Leadership

Lead a team of domain analytics leads and analysts across B2B cloud network and enterprise services.

Identify opportunities for predictive and prescriptive analytics across key domains (e.g. churn usage patterns product uptake) and work with the AI CoE team to take it forward.

Insight Generation

Deliver real-time self-service dashboards and deep-dive analytics to enable data-driven decision-making.

Translate complex data into clear narratives for leadership (CFO CTO CEO) to drive product pricing and operational strategy.

Collaboration & Stakeholder Engagement

Collaborate with Product Sales Marketing Finance and Operations teams to define analytical priorities.

Work closely with the IT delivery IT operations MDM AI CoE and QA teams to ensure insight integrity and timeliness.

Data Governance & Quality

Advocate for data standardization availability and quality improvement across source systems.

Ensure compliance with data privacy security and regulatory standards (e.g. DPDP TRAI guidelines).

Team Development

Build and mentor a high-performing team of data professionals.

Experience:

15 years (with at least 5 years in a leadership role in analytics or business intelligence)

Bachelors degree in Engineering Statistics Economics or related field
Masters degree (MBA MS in Analytics Data Science or related field) preferred
Certifications in data analytics/BI tools (e.g. Tableau Power BI) or advanced analytics (e.g. Python R) are a plus.
Should definitely have exposure to telecom related reporting and regulatory overview apart from the technical and subject related requirement.

DescriptionRole Overview:The Head Business Insights will lead the organizations analytics and decision intelligence function transforming data into actionable insights to support strategic tactical and operational decision-making. The role will partner with cross-functional teams to embed a data-dr...