Future Needs- Customer Care Professional- Dutch and English Speaker
Future Needs- Customer Care Professional- Dutch and English Speaker
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Salary Not Disclosed
1 Vacancy
Job Description
At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.
Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.
American Express invites you to share your resume so you can be considered for future Customer Care Professionalopportunities in Amsterdambased in our Global Servicing Organisation.
How will you make an impact in this role
American Express Netherlands is certified by the Top Employer Institute as a Top Employer! We are recognized for proven excellence in employee conditions and developing talent at all levels of the organization.
American Express:
- An iconic brand where you can grow as a leader
- Backing and trust to thrive in your career and life
- Meaningful rewarding work performed with integrity
- Unique career journey shaped by your talent and curiosity
Wij zoeken nieuwe collegas die het leuk vinden om een fantastische klantenservice te bieden aan onze kaarthouders. Sluit je aan bij #TeamAmex! Wij zijn op zoek naar mensen die service in hun DNA hebben en hier bij #TeamAmex staan we achter onze kaarthouders en elkaar - elke dag weer! Als onderdeel van #TeamAmex krijg je 6 weken full time klassikale training gevolgd door 6-8 weken on-the-job training en de ondersteuning houdt daar niet bij op.
- 3vastgestelde dagen naar kantoor andere dagen vanuit huis;
- Vakantiegeld in mei;
- 13e maand in december;
Jaarlijkse incentive/bonus gebaseerd op performance;
Bij een fulltime dienstverband heb je recht op 27 vakantiedagen per kalenderjaar;
- Uitstekend pensioenprogramma;
Gratis American Express Green card;
Hieronder een overview wat je kan verwachten in deze rol:
- Het dagelijks bieden van excellente service in ieder gesprek;
- Dagelijkse leerzame en uitdagende gesprekken;
- Het linken van de juiste voordelen aan de behoefte van de kaarthouder;
- Het leren omgaan met moeilijk gesprekken;
- Het behalen en overtreffen van targets;
- Zeer secuur werken;
- Het naleven van regelgeving om de privacy te bewaken van onze kaarthouders;
- Erkenning van uitzonderlijke prestaties;
- Werken in en met het team om te verbeteren;
Respecteer en waardeer diversiteit integriteit en teamwork.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations
Required Experience:
Unclear Seniority
Employment Type
Full-Time
