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1 Vacancy
As our Care Sales & Admissions Coordinator your role is to ensure that occupancy is maintained from a care and financial perspective. This means supporting our residents and their families to understand the financial process and the options and requirements of admissions into the Village. Our Cranbourne North village will be home to:
With residents already calling our ILUs home and our care centre soon to open you will be responsible for all admissions to CC (RAC) from point of interest having financial discussions with the family to discuss paying via RAD/DAP to signing up for the resident contract.
Other such duties include:
Liaising with clinical teams for admission day/time
Orientate the resident and family to the facility routines and what to expect whilst living at Summerset
Transitioning residents from Independent or Assisted living to RAC/Care Centre
Liaise with families to ensure that rooms are emptied on discharge and any refurbishments are communicated
Keep accurate records of admission paperwork and financial documents whilst maintaining privacy
Please click here to view the full job description.
Qualifications :
Youll be a true peoples person someone who communicates with empathy and reassurance whilst supporting residents and their families with the transition throughout their journey with Summerset.
Youll also bring:
Proven aged care experience in a similar role such as Admission Officer and ideally sales
Extensive knowledge of aged care funding/ RAD/DAP
Experience using My Aged Care portal to enter admissions and manage residents
Demonstrated ability to remain calm and be responsive under pressure
Ability to self-manage and prioritise
Additional Information :
Why Summerset
Summerset is more than just aged care its a thriving community where people live life to the fullest. Were proud of our 25-year track record of innovation and success in New Zealand and were now expanding across Australia starting right here in Victoria.
Youll also enjoy:
Ready to Apply
If youre excited by the chance to shape aged care from the start and leave a lasting legacy wed love to hear from you. Applications close: Friday 17th October.
Remote Work :
No
Employment Type :
Full-time
Full-time