ServiceNow AdministratorDeveloper

Position Description:

This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 2 or 4 days per week - subject to change at any time.

Required qualifications to be successful in this role:

.Certified System Administrator (CSA) MUST
.Certified Application Developer (CAD) - MUST
.Extensive experience in end-to-end ServiceNow development including Service Catalog Incident Management Change Management Problem Management Knowledge Management HR Case and Knowledge Management Employee Service Center and Service Portal
.ServiceNow Administration with expertise in Server installation and configuration platform upgrades instance cloning and performance optimization for system reliability and efficiency
.Experience in gathering core configuration requirements from stake holders translate these into design model and manage the overall implementation process in cooperation with developers
.Customize ServiceNow applications to meet specific organizational requirements ensuring seamless integration with existing systems
.Experienced in Agile environments and implementing Test-Driven Development (TDD) principles to enhance software quality
.Strategic problem solver adept at analyzing business requirements and designing tailored ServiceNow solutions that seamlessly integrate with enterprise workflows
.Design and configure ServiceNow modules to align with Service Portfolio Management strategies providing a comprehensive view of services and their lifecycles
.Design and implement new functionalities using Business Rules Script Includes UI Policies and Client Scripts
.Develop and manage complete ServiceNow service catalog with different items options and steps to make it easy for users to request services
.Experience in import Sets for data loading from external files or databases to the SNOW instance
.Strong Data Mining Data Analysis Decision Modeling skills
.Understanding of JIRA/JTMF and Confluence platforms

#LI-GS!

Skills:

• Application Design
• Application Development
• Confluence
• Incident Management
• Jira
• Object Oriented Programming
• ServiceNow
• ServiceNow Cert App Developer
• Systems Analysis
• Technical Analysis
• Waterfall Model
• Web Application Development
• Financial Services

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our teamone of the largest IT and business consulting services firms in the world.