Customer Representative Healthcare Support

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profile Job Location:

Akron, OH - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Ready to Drive Change Hello superstar! Disabled Veteran Solutions (DVS) is looking for a compassionate and detail-oriented Customer Representative to join our Customer Service Division. At DVS youre not just answering phones - youre helping people get to the care they need.

The Mission As a Customer Representative youll assist 30-50 callers daily helping them manage their healthcare. Youre doing all the things changing doctors ordering new cards helping to schedule appointments and just generally being their health insurance wizard.

The Details

  • You MUST reside in PA or OH those are the only two states we are currently hiring from. (Live else where Check out our other job listings)
  • Full-time position Monday through Friday
  • 8-hour shifts between 8:00 a.m. and 5:00 p.m. EST
  • 2-week orientation to get you fully prepared
  • Starting wage: $17/hour

Your Secret Weapons

  • Excellent listening skills and a calm helpful demeanor
  • Ability to multitask and stay organized
  • A genuine desire to help others

Your Arsenal

  • High school diploma (bonus points for additional education!)
  • At least 1 year of customer service experience
  • Comfortable using web-based systems and tools
  • Detail-oriented with strong follow-through

Why DVS

  • Competitive pay and benefits
  • Veteran-owned nationally recognized company
  • Real opportunities for growth and development
  • Inclusive mission-driven team culture

What are you waiting for

If youre ready for a mission that matters... Lets do this!

Starts: November 5 2025 Training: 8:30 a.m. - 4:00 p.m. (2 weeks) Regular Schedule: 8:00 am-4:30 pm or 8:30 am-5:00 pm. Monday through Friday All times are Eastern Standard

A pre-employment drug screening and criminal background check are required prior to employment.


Required Experience:

Unclear Seniority

Ready to Drive Change Hello superstar! Disabled Veteran Solutions (DVS) is looking for a compassionate and detail-oriented Customer Representative to join our Customer Service Division. At DVS youre not just answering phones - youre helping people get to the care they need. The Mission As a Custo...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

About Company

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Disabled Veteran Solutions is a nationally recognized provider of outsourced BPO services. Specializing in full service contact center solutions, IVR, front and back office services, PEO as well as consulting. Call Center.

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