Customer Service Officer
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
We are currently seeking a Customer Service Officer to join our team in Charlotte NC. This role is ideal for individuals who are detail-oriented well-organized and committed to providing excellent customer support. The Customer Service Officer will serve as a key point of contact ensuring inquiries are handled efficiently and professionally while maintaining company standards.
Responsibilities
Respond to customer inquiries in a timely courteous and professional manner
Provide accurate information regarding services processes and policies
Maintain clear and organized records of customer interactions
Resolve issues by identifying solutions and escalating when necessary
Collaborate with internal teams to ensure smooth daily operations
Uphold company standards for communication and service quality
Qualifications :
Strong verbal and written communication skills
Ability to remain professional and focused in a fast-paced environment
Excellent organizational and time-management abilities
Problem-solving mindset with attention to detail
Basic computer proficiency and ability to learn internal systems
Reliable punctual and team-oriented
Additional Information :
Competitive salary
Opportunities for growth and internal advancement
Structured training and ongoing support
Professional and stable work environment
Consistent schedule and clear expectations
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
