We are currently hiring a Customer Service Representative to serve as a key point of contact between the company and our clients. This role is essential in maintaining smooth communication resolving inquiries efficiently and ensuring a positive customer experience.
The ideal candidate is professional detail-oriented and capable of handling multiple tasks while maintaining a high standard of service.
Responsibilities
Respond to customer inquiries via phone email and internal communication channels
Provide accurate information regarding services policies and procedures
Assist customers with requests concerns and issue resolution in a timely manner
Maintain clear and organized records of customer interactions
Coordinate with internal teams to ensure customer needs are properly addressed
Uphold company standards for professionalism communication and service quality
Qualifications :
Strong verbal and written communication skills
Professional demeanor and customer-focused mindset
Ability to manage multiple tasks and prioritize effectively
Attention to detail and strong organizational skills
Basic computer proficiency and ability to learn internal systems
Reliability and a strong sense of responsibility
Additional Information :
Competitive salary ($42000 $46000 annually)
Growth opportunities within a stable and expanding company
Supportive and professional work environment
Structured training and development
Full-time consistent schedule
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more