Customer Service Representative

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profile Job Location:

Chicago, IL - USA

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

We are currently hiring a Customer Service Representative to serve as a key point of contact between the company and our clients. This role is essential in maintaining smooth communication resolving inquiries efficiently and ensuring a positive customer experience.

The ideal candidate is professional detail-oriented and capable of handling multiple tasks while maintaining a high standard of service.

Responsibilities

  • Respond to customer inquiries via phone email and internal communication channels

  • Provide accurate information regarding services policies and procedures

  • Assist customers with requests concerns and issue resolution in a timely manner

  • Maintain clear and organized records of customer interactions

  • Coordinate with internal teams to ensure customer needs are properly addressed

  • Uphold company standards for professionalism communication and service quality


Qualifications :

  • Strong verbal and written communication skills

  • Professional demeanor and customer-focused mindset

  • Ability to manage multiple tasks and prioritize effectively

  • Attention to detail and strong organizational skills

  • Basic computer proficiency and ability to learn internal systems

  • Reliability and a strong sense of responsibility


Additional Information :

  • Competitive salary ($42000 $46000 annually)

  • Growth opportunities within a stable and expanding company

  • Supportive and professional work environment

  • Structured training and development

  • Full-time consistent schedule


Remote Work :

No


Employment Type :

Full-time

We are currently hiring a Customer Service Representative to serve as a key point of contact between the company and our clients. This role is essential in maintaining smooth communication resolving inquiries efficiently and ensuring a positive customer experience.The ideal candidate is professional...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

About Company

About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more

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