We are seeking a detail-oriented and motivated Customer Support Specialist to join our team in Fayetteville NC. This role is ideal for individuals who thrive in a professional environment enjoy problem-solving and take pride in delivering consistent high-quality customer support.
The Customer Support Specialist will serve as a key point of contact ensuring inquiries are handled efficiently accurately and with professionalism while supporting daily operational needs.
Responsibilities
Respond to customer inquiries in a timely clear and professional manner
Provide accurate information and resolve issues effectively
Document interactions and maintain organized records
Coordinate with internal teams to ensure smooth resolution of requests
Follow established procedures and service standards
Support ongoing process improvements within the support function
Qualifications :
Strong written and verbal communication skills
Excellent organizational and time-management abilities
Professional attitude with attention to detail
Ability to follow instructions and work independently or as part of a team
Basic computer proficiency and comfort working with internal systems
Willingness to learn and adapt in a structured work environment
Additional Information :
Competitive salary ($47000 $50000 per year)
Opportunities for professional growth and skill development
Supportive and structured work environment
Stable full-time position
Training and ongoing development opportunities
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more