Customer Support Specialist
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a Customer Support Specialist to serve as a key point of contact between our company and its clients. This role is essential in maintaining strong relationships ensuring clear communication and delivering high-quality support across daily operations. The ideal candidate is detail-oriented solutions-driven and committed to providing a professional and efficient customer experience.
Responsibilities
Serve as the primary contact for customer inquiries via phone email and internal systems
Provide accurate information regarding services processes and account-related questions
Resolve customer concerns in a timely professional and effective manner
Document interactions and maintain organized records within internal platforms
Coordinate with internal teams to ensure seamless issue resolution
Follow established procedures while identifying opportunities for process improvement
Maintain a high standard of communication and professionalism at all times
Qualifications :
Strong written and verbal communication skills in English
Excellent organizational and time-management abilities
Problem-solving mindset with attention to detail
Ability to work independently and collaboratively within a team environment
Comfortable using computer systems CRM tools and standard office software
Professional demeanor with a customer-focused approach
Additional Information :
Competitive salary ($52000 $56000 annually)
Opportunities for professional growth and internal advancement
Supportive and structured work environment
Ongoing training and skill development
Long-term career stability within a growing organization
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
