Assistant Store Manager
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Job Location:
Yearly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
ADI part of Resideo Inc is North Americas leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly we understand thatour people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry Apply today and learn more about our culture of performance customer service team member development and endless opportunities.
Oversee the daily operations sales quotas financial responsibilities and strategic priorities. You will hire inspire motivate coach and develop staff. You will monitor customer satisfaction as well as other sales metrics ensuring exceptional performance. You will serve as a role model for selling capability. You will understand and capitalize on growth opportunities based on the local market. You will coordinate customer training events to expand market potential. You will be the point of escalation for procedural questions technical/product questions selling/coaching guidance and customer service issues.
Job Duties:
Operations
- Responsible for leading and ensuring all store operational elements policies procedures standards and results are effectively managed and meet excellence standards.
- Ensure store compliance with all corporate policies and applicable employment laws and is consistently fair in the treatment of all team members.
- Find innovative solutions to improving store operations and promote continual improvement with operational teams.
Analytics
- Analyzes store financial and performance results; develop strategic action plans to increase sales and control costs.
- Conduct root cause and countermeasure analysis to address shortfalls and maximize results.
- Leverage company analytical tools to assist with decision-making and performance management.
People & Performance Management
- Establish clear team goals and expectations; and maximize store performance.
- Take ownership of company staffing needs through; partnership with talent acquisition effective planning of store staffing needs participation in the interview process and making hiring decisions.
- Address issues related to performance conduct and discipline as per company guidelines as well as ensure expectations of appropriate behaviors are established within the sales organization. Seek advice from the human resources department as appropriate.
Training & Personal Development
- Ensure applicable team training is completed on a timely basis; provide follow-up coaching mentoring and support career development.
- Find innovative solutions to missed opportunities within your sales team through training and action planning.
- Continually work on improving personal areas of opportunity and professional development.
Communication:
- Conduct weekly staff 1 on 1s and create an environment within the store of open communication between the various sales operations and corporate teams.
- Effectively and efficiently respond to customers suppliers and corporate team members in a timely manner.
- Partner with suppliers to conduct joint store marketing and selling events focused on increasing customer sales leads and brand advocacy.
YOU MUST HAVE:
- 3 years of management experience.
- Ability to adapt and work in adverse situations.
- Proven leadership and sales results experience.
WE VALUE:
- Strong communication and organizational skills.
- Experience in Security Distribution
- Previous Salesforce Experience
WHATS IN IT FOR YOU
- Employee discounts on company products and other retail/service providers
- Monday to Friday working hours - no weekends
- Opportunity to progress within a global business
- The typical base salary for this role ranges from CAD $63524 to $105873 per year but varies by specific work location. Within a range Resideo determines base pay for an individual based on various factors including market conditions skills and experience.
- You are eligible to participate in a Sales Incentive Plan (SIP). This incentive is considered variable incentive pay. You can earn an annual sales incentive which is expressed as a percentage (42.86%) of your annual salary. This amount will be prorated based on your hire date. Attaining your sales targets will allow you to achieve 100% of your variable incentive pay. However overdriving those targets will enable you to increase your variable incentive pay for the SIP performance period.
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Required Experience:
Manager
Key Skills
- Labor Cost Analysis
- Organizational skills
- Communication skills
- Store Management Experience
- Management Experience
- Retail Sales
- Guest Services
- Schematics
- Merchandising
- Cash Handling
- Supervising Experience
- Retail Management
About Company
Resideo offers top-of-the-line home automation solutions to set up your best smart home system, including smart thermostats, security cameras and more.
