Lead Account Manager
Lead Account Manager
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Salary Not Disclosed
1 Vacancy
Job Description
As a Lead Account Manager youll work with some of our most valued customers helping them grow with Freshworks while building long-term trusted partnerships.
What youll do:
- Engage discover & drive results: Grow key accounts through upsell cross-sell and renewals consistently surpassing revenue goals while delivering meaningful impact for customers.
- Articulate Value: Build trust with executives by addressing critical challenges and positioning Freshworks as a partner that drives measurable business results.
- Execute the Sales Process: Lead complex sales cycles end-to-end securing strategic wins and fostering long-term partnerships.
- Learn & collaborate: Champion collaboration across teams to uncover opportunities strengthen retention and expand customer success.
- Hunt & Prospect: Build a strong future-ready pipeline with accurate forecasting and consistent execution. Travel as required to connect in person foster relationships and represent Freshworks with purpose.
Qualifications :
- Experience that counts: 5 years of experience in SaaS or solution-based sales account management or customer-facing roles with track record of success in an aligned territory.
- Strategic mindset: Curiosity collaboration adaptability: youre open to learning and comfortable navigating change.
- Consultative approach: experience working with enterprise customers including senior leaders exceeding goals with a focus on long-term value creation.
- Strong communicator: you are a relationship builder with great presentation skills. You listen deeply ask thoughtful questions and connect product capabilities to business needs.
- Domain knowledge: exposure to CRM EX CX or ITSM solutions is a plus.
Additional Information :
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
