Specialist Training Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

About JLL

For over 200 years JLL (NYSE: JLL) a leading global commercial real estate and investment management company has helped clients buy build occupy manage and invest in a variety of commercial industrial hotel residential and retail properties. A Fortune 500 company with annual revenue of $23.4 billion and operations in over 80 countries around the world our more than 112000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world we help our clients people and communities SEE A BRIGHTER WAYS. JLL is the brand name and a registered trademark of Jones Lang LaSalle Incorporated. For further information visit.

About the Role

We are seeking an experienced HR Operations Specialist or HR Program Co-Ordinator to plan consolidate and manage comprehensive learning initiatives and programs across our organization. This role will be responsible to provide support to key L&D lifecycle events especially employee learning/training journey.

What this job involves:

• Submit requests for learning programs e-learnings and learning journeys in Workday. Monitor completion status validating learning data accuracy and resolving discrepancies
• Support onboarding initiatives by tracking employee and manager progress creating weekly reports to monitor new joiner training requirements collecting feedback about new hire orientation through surveys and focus groups and evaluating program effectiveness.
• Generate comprehensive training metrics reports including completion rates participant satisfaction and return on investment (ROI) through data extraction analysis and visualization to demonstrate business impact and support data-driven decision making.
• Track professional qualifications to add sponsorship/apprenticeship applications to employee files maintaining a tracker and identifying available apprenticeships for desired/needed professional growth.
• Coordinate learning programs including calendar management managing learning records tracking progress facilitating communications between stakeholders collecting feedback and for participants.
• Provide technical and logistical support for all learning delivery formats including setting up virtual meeting environments (Teams/Webex) coordinating room bookings and materials for in-person sessions creating and distributing invitations tracking attendance and managing post-session communications.
• Support mentoring program administration through matching mentors and mentees sending communications tracking relationship progress and collecting feedback for program improvement.
• Support maintenance of competency catalogues and respond to requests for data.
• Distribute marketing communications across multiple channels to build awareness of L&D offerings.

Key Skills:

• Program management skills or know-how with experience delivering programs across a matrixed and global environment.
• Good analytical and problem-solving skills.
• Ability to work collaboratively and build relationships with stakeholders across different levels of the organization.
• Excellent communication and presentation skills with the ability to effectively convey complex information to diverse audiences.
• Strong data management and validation skills
• Understanding of Learning and Development practices and procedures
• Knowledge of MS Office Suite skills (Word Excel Outlook)
• Previous experience in a Workday Learning environment preferred or similar HR ERP can be an added advantage
• Knowledge of Case Management tool an added advantage
• Bachelors degree in human resources or related field
• 6-8 years of experience in Learning and Development spectrum or project managing client initiatives and programs at various levels

Sound like you In this role your required to be:

• Attention to detail and ability to work towards tight deadlines
• Highly Organized and Self-motivated
• Ability to work in a fast-paced environment with constant deadlines
• Good Customer service skills using efficient processes
• Proactive in achieving results and seeking improvements
• Strong teamwork interaction and orientation
• Result oriented and Proactive in achieving results

What we can do for you:

At JLL We make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package.

Apply today!

Location:

Scheduled Weekly Hours:

Job Tags:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.