Lead Tech, Technical Entertainment Maintenance

JOB SUMMARY:

Supports management in directing and coordinating activities of the Technical Entertainment maintenance personnel. Routinely provides feedback to management on personnel issues and performances. Actively support and implement daily/weekly/monthly planning and scheduling. Ability to multitask and use basic problem-solving skills. Actively promotes engages in and maintains positive working relationships with other departments in supporting department activities by performing duties assigned.

MAJOR RESPONSIBILITIES:

• Plans and delegates work tasks. Delegates work assignments among qualified crewmembers. Communicates performance expectations to ensure proper completion of maintenance tasks for Technical Entertainment systems.
• Actively reinforces company safety guidelines and programs reports non-compliance. Monitors employees productivity work habits. Leads work startup and stoppage. Monitors care condition use and storage of tools equipment and other UO property. Maintains material inventories. Monitors compliance with wardrobe/grooming standards driving policy radio usage and other UO policies.
• Ensures proper completion of required documentation. Captures written behaviors using the Lead Observation Report to support managerial and supervisory documentation.
• Communicates and coordinates with other departments or crafts as needed. Communicates resource needs and work plans to Supervision. Provides two-way communications between work team supervisor and other management and HR personnel.
• Performs job duties as described for departments non-lead job descriptions.
• Maintains and shares job knowledge assists in developing and training employees. Actively participates in learning opportunities in Entertainment technologies for all disciplines.
• Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• Associate degree (AA) preferred.
• Bachelors degree from a four-year college or university in related field preferred.

EXPERIENCE:

• Must possess advanced knowledge of entertainment systems theory as well as practical training and experience.
• 3-5 years experience leading large work crews in repair and maintenance.
• 5-8 years experience in maintaining troubleshooting and repairing entertainment equipment.
• 5-8 years experience in electrical repairs in DC or AC systems.
• 5-8 years experience in design installation or maintenance of A/V & Entertainment systems.
• Or equivalent combination of education and experience accepted.

CERTIFICATIONS LICENSES REGISTRATIONS:

• Valid Florida drivers license requires.

ADDITIONAL INFORMATION:

• Computer experience with basic knowledge of MS MSWord MS Excel a plus; or equivalent combination of education and experience.
• Advanced knowledge in the set-up and ongoing maintenance of A/V & Entertainment systems.
• Certificates and factory training desired.
• Cable terminations and labeling desired.

Universal Orlando Resort. Here you can.