Lead Scheduler

Lancaster, NE - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Lead Scheduler

Lancaster PA

If you thrive on creating calm and connection in a fast-paced care environment youll feel right at home with the team at Home Instead.

Why youll love working with us:

Leadership with Purpose: Step into a central role where your coordination and care directly impact families and caregivers each day.
Growth Opportunity: Lead a small growing team and help shape systems that make a lasting difference.
Meaningful Work: Every schedule you create helps clients receive consistent compassionate care in the comfort of their own homes.
Collaborative Culture: Join a supportive faith-based office that values empathy communication and teamwork.
Stability & Benefits: Enjoy full-time hours paid holidays and time off and a team that genuinely invests in your success.

At Home Instead we provide personalized in-home care for seniors throughout Lancaster County. From personal care and companionship to Alzheimers dementia and hospice support our mission is simpleto help families flourish forever. Were a faith-based family-oriented team that values empathy integrity and service in everything we do.

What youll do as a Lead Scheduler:

Lead & support a small scheduling and on-call team to ensure consistent compassionate care for all clients.
Coordinate schedules for approximately 100 clients and 125 Care Pros balancing availability preferences and coverage as a team.
Oversee start-of-care shifts for new clients and manage schedule changes or urgent call-offs with professionalism and care.
Collaborate closely with Client Care and HR teams to create seamless experiences for clients and caregivers.
Monitor & adapt to scheduling trends helping improve efficiency and client satisfaction.
Participate in the shared on-call rotation as part of team coverage.
Work full-time Monday through Friday 8:30 a.m. to 5:00 p.m. maintaining smooth daily operations and team communication.

Our Ideal Lead Scheduler:

Experienced: At least one year of leadership experience and two or more years in hospitality customer service or administrative support.
Organized & Calm Under Pressure: Balances multiple schedules priorities and personalities with steady focus and clear communication.
Tech-Savvy & Adaptable: Learns new systems quickly and uses tools like Microsoft Office and ClearCare/WellSky to stay efficient and accurate.
Collaborative & Compassionate: Works closely with teammates caregivers and clients with empathy respect and professionalism.
Dependable & Mission-Driven: Follows through on commitments and leads with integrity supporting Home Insteads mission to help families flourish forever.

What We Offer Our Lead Scheduler:

$50000-$56000/year based on experience
Health insurance
Paid time off
Paid holidays
Bonus & employee referral programs
Ongoing training & professional development opportunities
Hands-on caregiver training and a shadowing shift to better understand our mission & team
A supportive faith-based culture that values care growth and teamwork

To Apply

If youre ready to bring your scheduling expertise and heart for service to a senior care team that values integrity and excellence wed love to hear from you. Apply today to take the next step in your career to help families flourish through compassionate reliable in-home care.

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Requirements:

Experienced: At least one year of leadership experience and two or more years in hospitality customer service or administrative support.

Lead SchedulerLancaster PA If you thrive on creating calm and connection in a fast-paced care environment youll feel right at home with the team at Home Instead.Why youll love working with us:Leadership with Purpose: Step into a central role where your coordination and care directly impact families ...