EOI Customer Service Officer
EOI Customer Service Officer
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Job Description
- Ongoing employees affected by change management plans will be given priority consideration for at grade positions
- Administration & Clerical 38hrs Grade 2 starting at $66943 super and leave
- Location: Taree
- Temp backfill opportunity for 13 months
- Have an exceptional career where you live!
In this frontline role youll be the first point of contact for landholders community members and industry stakeholders. Youll juggle a variety of tasksfrom answering enquiries and providing accurate information to keeping the office running smoothly supporting colleagues and assisting with local projects and emergency responses. No two days will be the same and your contribution will help ensure our customers receive responsive professional and friendly service.
What youll be doing:
- Delivering quality customer service to internal and external stakeholders.
- Providing information and support across agriculture biosecurity natural resource management and other LLS programs.
- Assisting with service delivery activities and contributing to continuous improvement.
- Supporting local and regional operational plans and projects.
- Participating in emergency management responses when required.
Were looking for someone who:
- Thrives in a busy high-volume environment.
- Is customer-focused approachable and professional.
- Enjoys working collaboratively in a team environment.
- Has strong communication and problem-solving skills.
- Is confident using technology to manage enquiries and information.
Why work with us
At LLS we support landholders and communities across NSW to build sustainable productive and resilient landscapes. Youll be part of a dedicated team that values collaboration integrity and service.
If youre enthusiastic about helping others and want to make a real impact in regional communities wed love to hear from you!
Applying is Easy!
To apply please submit a copy of your CV (approx. 4 pages) and a cover letter (approx. 2 pages) that tells us about your relevant skills and experience and how these make you an ideal candidate for this role.
For further information about the role please contact Siri Boorer Team Leader Customer Service onor via email on
You can also view the Role Description .
What is the process
The process starts with you submitting your application. Once your application has been received you will receive an email confirmation and further correspondence when the role advertisement closes.
You might be asked to attend an interview (either via video over the phone or face to face) or complete a written or other assessment task.
EOI Application Closing Date: 11:55pm Sunday 21st September 2025.
This is an internal EOI opportunity open to DPIRD/LLS staff only.
LLS Grade 2 is equivalent to Clerk grade 1/2.
Recruitment Adjustments
If you require adjustments in completing your application interviewing completing any pre- employment testing require information in an alternative format or otherwise participating in the recruitment process please let us know so we can assist. Send an email to or contact the hiring manager listed below for a confidential discussion.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
