Customer Implementation Specialist for Caribbean & Latin America Region
Customer Implementation Specialist for Caribbean & Latin America Region
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Job Description
About NCR Atleos
NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Responsible for the following major activities:
Solution Order Management that covers order acceptance order processing setting up order criteria processing order changes and cancellations)
Invoicing that covers invoice preferences validation of revenue recognition criteria triggering invoices in the system)
Adhering to the procedures in compliance with NCR policies
Reconciliation and Reporting that covers monthly verification of order and revenue data providing corrections and clarifications to reported results
Archiving and record retention in accordance with NCR policies and NCR practices
Providing internal and external audit support as requested
Qualifications:
Basic Qualifications
Ability to Work collaboratively with other team members (Business Teams outsourced OM operations plus Customer)
Strong problem solving and customer service skills
Ability to communicate well with all involved parties on different level of the process
Dedication
Strong sense of accountability
High sense of urgency
Must possess a passion for delivering excellent service and problem solving
Language skills (Spanish mandatory plus English)
Preferred Qualifications
Outsourced exposure or experience preferred
Global/Multi-Country experience strongly preferred
Analytical skills
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
