Nordic Speaking Customer Support Representative
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Nordic Speaker Customer Service Advisor Poland
Kats Recruitment Your Career Our Mission.
Join a dynamic multilingual customer-service team in Poland supporting Nordic-market customers with excellence and professionalism.
Your Role
- Handle inbound enquiries from Swedish / Danish / Norwegian-speaking customers via phone chat and email.
- Manage bookings returns subscriptions account issues and general service queries.
- Deliver premium-level service: friendly accurate timely.
- Work in a shift schedule covering evenings and weekends as needed.
- Collaborate with international teams and help enhance the customer-journey experience.
Your Profile
- Native/near-native Swedish or Danish or Norwegian good English.
- Strong communication skills and customer-oriented mindset.
- Comfortable working with CRM tools and managing multitask workflows.
- Valid EU work permit (role based in Poland).
- Previous customer-service or BPO experience is a plus.
What Youll Get
- Full-time contract in Poland with stable conditions and full benefits.
- Competitive salary aligned with Nordic-language premium.
- Modern office or hybrid working model depending on city.
- Private healthcare sports card monthly福利package and training & development.
- Clear career growth paths: team lead language specialist or cross-functional roles.
- End-to-end support from Kats Recruitment for your onboarding and career journey.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
