City Head

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 18-09-2025

Vacancies: 1 Vacancy

Job Summary

Job Description:

Build and Scale Supply

Drive expert onboarding through local hiring channels partnerships and referral networks
Ensure a steady pipeline of high-quality verified professionals to meet demand

Own Training and Quality

Design and execute training programs to upskill experts Maintain service quality standards
through continuous performance monitoring and retraining

Operational Excellence

Monitor key metrics like order fulfillment cancellation rates and turnaround time Solve on-
ground operational issues and continuously improve delivery efficiency

Team Leadership

Hire manage and mentor a team of field operations associates and city-level managers
Foster a culture of accountability speed and customer obsession

Cost and Efficiency Optimization

Track operational costs minimize wastage and optimize unit economics Collaborate with
central teams for tech product and supply chain improvements

Local Strategy & Growth

Adapt central playbooks to your citys unique dynamics Drive local growth experiments and
report performance insights to the leadership team

Job Description: Build and Scale Supply Drive expert onboarding through local hiring channels partnerships and referral networks Ensure a steady pipeline of high-quality verified professionals to meet demand Own Training and Quality Design and execute training programs to upskill experts...