Documentation Writer (IT, FS)
Documentation Writer (IT, FS)
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Job Description
Job Description
About our client
Our client is a multinational fast growing Fintech company with an aggressive plan presence in their pipeline. They are currently in a growth phase as an organization and thus an excellent opportunity has arisen for a high-calibre professional to join the company
About the role
The documentation writer is responsible for creating clear and accurate documentation for Fintech products and digital platforms making complex financial topics and regulations understandable for both technical and general audiences. This position works closely with product managers engineers and compliance specialists to ensure consistency and precision throughout both internal and customer-facing materials. Key duties include developing revising and maintaining user guides API references process manuals and training resources for technology solutions and financial offerings. The role also involves collaborating with different teams to gather information map workflows and clarify compliance requirements related to financial products and platforms. The documentation writer adapts intricate technical and regulatory subjects into engaging accessible content suitable for various audiences and regularly updates documentation to reflect new product features regulatory updates and user input.
The successful applicant
- Degree in English Communications Computer Science or a related field
- Proven experience writing for banking financial services or Fintech environments.
- Familiarity with banking workflows payment processing compliance standards and digital banking solutions
- Excellent written communication and analytical skills with a keen attention to detail and consistency
- Ability to work collaboratively in cross-functional teams including product technology and compliance stakeholders
- Experience using authoring tools content management systems and style guides within a regulated industry
- Such a position is critical to supporting customer adoption regulatory compliance and operational clarity in the rapidly evolving financial sector
Employment Type
Full-Time
