Head of Enterprise Architecture (Managing Director), Evernorth Health Services (Hybrid)
Head of Enterprise Architecture (Managing Director), Evernorth Health Services (Hybrid)
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Job Description
Role Summary
We are seeking a strong leader (Band 6) in Enterprise Architecture to own and advance the endtoend architecture strategy and be a consultative lead in two of our core segments: Pharmacy & Pharmacy Benefit Services (PBS). This role sets the northstar architectural vision guides multiyear platform and data strategies and influences senior leaders across technology and the business to accelerate transformation. The position requires executive presence to engage senior leadership balancing high enterprise influence with support from a talented and focused team reporting to role. This is not a keep-the-lights-on rolethis is for a transformational leader who thrives on challenging the status quo building modern architecture and enabling innovation across teams.
Key Outcomes (first 1218 months)
NorthStar Architectural Vision for PBS & Pharmacy:Publish a businessaligned target state and pragmatic multiwave sequence (platforms data integration security) with measurable runway for core products and operations.
Governance that Accelerates Delivery:Stand up/strengthen EA governance (principles guardrails decision logging) thatreduces decision latency aligns portfolio spend to goals and increases adoption of reference patterns across Pharmacy/PBS domains.
AIFirst Patterns in Priority Journeys:Operationalize responsibleAI/GenAIpatterns for experience enablement digital personalization and create new levels of efficiency in partnership with partners across technology and business.
Step Function Change on Costs:Find roadmap to create new levels of effectiveness from operational and technology functions creating lasting differentiation in client value proposition.
Executive Advising & Alignment:Provide clear tradeoff narratives (cost risk velocity) to SLT/CIO partners; create durable alignment at major forks (build/buy/retire; sequencing; investment cases); become a trusted partner across enterprise leading with vision and influence.
Security & Compliance by Design:Ensure architectures and golden paths conform toCigna Information Protection (CIP)standards and policies without burdening delivery teams.
Key Responsibilities
Strategy & Roadmap: Leveraging talent on team define and maintain PBS and Pharmacycapability maps platform strategy (buy/build/retire) reference architectures (cloud data API/eventing streaming) and modernization waves tied to business outcomes.
Governance & Decisioning: Establish and chair/participate in pragmaticarchitecture reviews; codify principles and decision records; instrument decision SLAs to remove bottlenecks and improve transparency.
AIFirst Enablement: Embedresponsible AI/GenAIdesigns (safety observability model governance) in pharmacy and PBS operations (e.g. clinical capabilities) digital experiences and analytics products.
Security Risk & Compliance: IntegrateCIPstandards (e.g. change management supplier security data handling) into architecture guardrails and developerfacing guidance; track adoption and exceptions.
Delivery Partnership: Ensure architecturesship: define golden paths reusable assets and tooling; pair with engineering on first implementations; measure adoption and outcome impact.
Talent & Community: Mentor principal architects and highpotential ICs; curate communities of practice; maintain a livingpattern libraryand decision log for learnonce/usemany scale.
Qualifications
10 yearsin enterprise architecture/technology strategy experience.
Depth inmodern architectures: public cloud (Azure/AWS) data platforms (warehouse/lake/lakehouse; streaming) API & eventdriven integration zerotrust resilience/observability. (Marketnorm for distinguishedlevel EA.)
Demonstrated record designing andlandingmultiyear platform and data strategies at enterprise scale.
Executive presencewith the ability to simplify complex decisions and drive change through influence (high enterprise impact with a lean direct span).
Experience operationalizing corporatesecurity & compliancestandards within engineering practices (e.g. CIP).
Excellent storytelling facilitation and stakeholder management with SLT and crossfunctional leaders.
Experience in high-growth or transformational environments (startups M&A platform rebuilds).
Systems thinker who balances ideal-state architecture with real-world execution.
Nice to Have
PriorPBM/specialty pharmacyplatform knowledge (e.g. claims/benefit management care coordination specialty workflows).
Earlierhandson engineering(software data or platform) before moving into architecture leadership.
Industry credentials (e.g.TOGAF Azure/AWS architecture) and/or published architecture patterns.
Leadership Competencies
- Strategic Mindset Drives Results Collaborates Instills Trust Manages Complexity Tech Savvy
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position we anticipate offering an annual salary of 203500 - 339100 USD / yearly depending on relevant factors including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
We want you to be healthy balanced and feel secure. Thats why youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) with company match company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs visit Life at Cigna Group.
About The Cigna Group
Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Director
Employment Type
Full-Time
