Centralized Customer Experience Team Intern

Centralized Customer Experience Team Intern: Summer 2026 Dallas TX

Location(s): Dallas TX

Job Schedule: Full-time

Sponsorship: Yes or no

Shape the Future of Mobility at Nissan: Launch Your Career Drive Innovation

We are currently looking for a Centralized Customer Experience Team Intern to join our team in Dallas TX.

The intern will Improve User Experience of Digital Platforms (i.e. Portal) and work on Re-brand of Centralized Customer Experience Team (CCET) project.

A Day in the Life:

• Reduction in complaints related to website access and usage.
• Improved website analytics (e.g. lower bounce rates higher completion rates).
• Positive user feedback.
• Increase in cross-department collaboration with CCET
• Increased likelihood for operations teams to take action on Recommendations for Improvement from CCET
• Gain understanding of how CCET adds value to NMAC

Who Were Looking for:

Required:

• Must be currently enrolled in an undergraduate/graduate degree program in Business or Marketing or Information Technology
  • Human-Computer Interaction
  • UX/UI Design
  • Data Analytics
  • Digital Media Design
• Experience with UX research methods (e.g. surveys usability testing)
• Familiarity with prototyping tools (e.g. Figma Adobe XD Sketch)
• Knowledge of website analytics tools (e.g. Google Analytics Hotjar)
• Experience with content creation (e.g. guides videos infographics)
• Basic understanding of HTML/CSS or front-end development (optional but a plus)
• GPA of 3.0 or above (Candidates will be required to provide an official or unofficial transcript during the application process for verification.)
• Ability to perform work onsite at Dallas TX

What Youll Look Forward to at Nissan:

Connection and Collaboration: We offer Business Synergy Teams (ERGs) and opportunities for our employees to strengthen their relationships and meet people from similar and diverse backgrounds to foster a culture of belonging.

Professional Training and Development: Expand your knowledge and skills through Nissans rich innovation offerings seminars learning platforms and leadership trainings.

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal state and local laws including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissans policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race gender military status disability or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

NISSAN FOR EVERYONE

People are our most valuable assets and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees customers and partners feel respected valued and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees with shared characteristics or interests build allies and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.