Dispatcher
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Job Location:
Fort Myers, FL - USA
Hourly Salary:
$ 20 - 25
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Dispatcher Be the Voice Behind Exceptional Service
Are you charismatic detail-oriented and motivated by connecting with people Elevate Home Services is looking for a Dispatcher who thrives on engaging conversations building rapport and keeping schedules running smoothly.
This is your chance to join a rapidly growing HVAC company with a proven leadership team and a culture that values both customers and employees. With training support and a clear career path youll have everything you need to grow your skills and make an impact.
Lets elevate the standard of servicetogether.
Position Highlights:
Pay Range: $20$25/hour (based on experience & fit)
Location: Fort Myers FL (in-office role)
Focus: Dispatching scheduling and customer communication
Environment: Supportive team culture with strong leadership
Growth: Training opportunities and advancement potential
What Youll Do:
Customer Communication
Answer incoming calls and assess service needs
Build rapport and provide updates to customers throughout the day
Dispatching & Scheduling
Assign appropriate technicians to service calls
Manage technician schedules for efficiency and customer satisfaction
Information Management
Record customer details in the database
Document service call outcomes and create daily summary reports
Revenue & Service Goals
Strategically prioritize service calls to meet daily targets
Encourage repeat business through professional positive interactions
Continuous Improvement
Participate in training to strengthen sales and service skills
Promote Elevate Home Services brand through every interaction
What Were Looking For:
Experience: 1 year as a dispatcher (HVAC or plumbing preferred)
Tech Savvy: Basic skills in Microsoft Word Excel Outlook
Preferred but not required: ServiceTitan or Nexstar knowledge
Industry Insight: Familiarity with construction/home services a plus
Soft Skills: Strong communication problem-solving and customer service abilities
Other: Background check and drug test required
Compensation & Benefits:
Competitive Pay: $20$25/hour based on experience
Health Benefits: Low-cost medical dental vision life insurance and 401(k) with match etc.
Work-Life Balance: Paid time off wellness days birthday off and consistent daytime schedule
Career Growth: Training programs advancement paths and leadership development
Perks & Extras:
10% Friends & Family Discount on all services
Gym Reimbursement (up to $25/month)
Dave Ramseys SmartDollar Program for financial wellness
Weekly Leadership Training (online or in-person)
Audiobook Library for personal growth
Life Coaching & Mindset Training with Weldon Long programs
Legal Shield Access for personal legal support
A Typical Day in This Role:
Starting the day by reviewing schedules and incoming calls
Dispatching technicians to their first jobs
Providing real-time updates to both customers and field staff
Adjusting schedules as needed to meet customer needs and daily goals
Wrapping up the day with reporting and preparing for tomorrow
Ready to Elevate Your Career
If youre a people-first problem solver with a knack for organization apply today and join a company that values your skills and your future.
Required Experience:
Manager
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Expert HVAC services in Southwest Florida. Reliable installations, repairs, and maintenance by Elevate Home Services.
