Dispatcher
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Job Location:
Bowling Green, OH - USA
Hourly Salary:
USD 27 - 31
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Join the Wood County Sheriffs Office as a Dispatcher
The Wood County Sheriffs Office located in Bowling Green Ohio is seeking dedicated individuals to serve as Dispatch Deputies. This role involves receiving emergency and non-emergency calls from the public law enforcement fire departments and medical personnel. They gather critical information assess the situation and dispatch the appropriate emergency services quickly and efficiently. This role requires excellent communication multitasking and decision-making skills to ensure public safety and support first responders in the field. Dispatch deputies often work in high-pressure environments and must remain calm professional and focused at all times.
Key Benefits:
Competitive Salary: Starting at $27.31 per hour .
Comprehensive Low Cost Insurance: Health prescription dental and vision coverage
Retirement Plans: Participation in the Ohio Public Employees Retirement System (OPERS) with employee contributions at 10% and employer contributions at 14%
Paid Time Off: Sick leave accrual vacation accrual comp time and 12 paid holidays annually
Uniform Allowance: $750 per year
Professional Development: Paid trainingand educational stipends
Additional Incentives: Sick leave incentive
Qualifications:
Must be at least 18years old.
U.S. citizen or lawfully authorized to work in the U.S.
Valid Ohio drivers license.
High school diploma or GED equivalent.
No felony convictions including expunged records.
Must be insurable under Wood Countys insurance carrier.
No OMVI DUS or reckless operation arrests within the last 3 years.
No misdemeanor drug convictions within the last 5 years; no felony drug convictions.
Ability to read and speak English; vision correctable to 20/20.
Join a team of over 130 deputies serving a county rich in history and community spirit. The Wood County Sheriffs Office is dedicated to providing exceptional law enforcement services and offers a supportive environment for professional growth.
For more information and to apply please visit our Careers Page.
DIVISION: Communications Center STATUS: Bargaining Unit (Non-Command)
POSITION: Dispatcher I FLSA Non-Exempt
PURPOSE OF POSITION
The purpose of this position is to receive routine and emergency calls prioritize calls and dispatch personnel as needed.
ESSENTIAL FUNCTIONS
In addition to consistent and reliable attendance the following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Operates telephones communication equipment and computers associated with police fire and E-911 communications.
Receives screens and monitors routine and emergency calls; categorizes and prioritizes calls; dispatches backup units ambulances fire fighters road crews utility crews or others as appropriate; conveys information/instructions to caller as necessary to assist until dispatched units arrive on scene; relays pre-arrival medical instructions to assist in lifesaving treatment; communicates effectively and coherently over radio channels while initiating and responding to radio communications.
Maintains communications with all parties involved in emergency situations; tracks location of police units fire and ambulance units; assists emergency personnel in locating addresses; conveys information to/from emergency personnel general public public safety agencies utilities businesses and other personnel within the department; notifies medical facilities of patients being transported; conveys en-route patient information to hospital staff for emergency personnel.
Monitors radio traffic of surrounding law enforcement emergency and non-emergency agencies to maintain an awareness of activities outside primary jurisdiction; responds to all county-wide radio traffic.
Monitors severe weather situations; alerts citizens of severe weather by sounding county-wide sirens and cable television overrides; notifies appropriate staff members emergency facilities law enforcement centers medical facilities schools health department officials and other facilities/agencies of conditions involving severe weather or hazardous material releases.
Conducts or participates in routine equipment testing radio station identifications emergency drills and testing of emergency systems as needed; maintains records.
Monitors bank alarms; responds to business and residential alarm calls; checks for alarm permits.
Operates national and state law enforcement computer systems to retrieve/update criminal information; operates bureau of motor vehicle computer to retrieve motor vehicle/license records; runs inquiries and enters updates on data such as criminal histories warrants inmate records gun permits drivers license records stolen property or missing/wanted persons.
Performs basic maintenance of computer system and office equipment such as backing up data or replacing paper toner or ribbons; coordinates service/repair activities as needed.
Processes a variety of documentation associated with departmental operations per established procedures and within designated timeframes; distributes documentation or retains records as appropriate; prepares or completes various forms reports correspondence time sheets logs fire run sheets general orders lost/found animals or other documents.
Answers the telephone; evaluates and processes calls; provides information and assistance; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.
ADDITIONAL FUNCTIONS
Performs light cleaning/housekeeping tasks associated with maintaining work areas.
Provides assistance or backup coverage to other employees or departments as needed.
Performs other related tasks as required.
MINIMUM QUALIFICATIONS
High school diploma supplemented by six months experience that provides the requisite knowledge skills and abilities for this job.
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to perform basic level of data analysis including the ability to review classify categorize prioritize and/or reference data statutes and/or guidelines
Human Interaction: Requires the ability to persuade convince influence and monitor in favor of a desired outcome.
Verbal Aptitude: Requires the ability to utilize a variety of advisory data and information such as emergency 911 calls traffic stops maps plats statutes procedures guidelines and non-routine correspondence.
Mathematical Aptitude: Requires the ability to perform addition subtraction multiplication and division; and calculate percentages and decimals.
Functional Reasoning: Requires the ability to apply principles of rational systems. Ability to interpret instructions furnished in written oral diagrammatic or schedule form.
Situational Reasoning: Requires the ability to exercise the judgment decisiveness and creativity required in situations involving the evaluation of information against measurable or verifiable criteria.
Equipment Machinery Tools and Materials Utilization: Requires the ability to operate calibrate tune and synchronize and perform complex rapid adjustment on equipment machinery and tools such as a personal computer and other office machines and/or related materials used in performing essential functions.
Physical Ability: Tasks involve the ability to exert light physical effort in sedentary to light work but which may involve some lifting carrying pushing and pulling of moderately light objects and materials. Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements: Requires the ability to recognize and identify individual characteristics of colors shapes and sound associated with job-related objects materials and tasks.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions but can be mildly uncomfortable.
Wood County is an Equal Opportunity compliance with the Americans with Disabilities Act the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Required Experience:
Junior IC
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Welcome to the Wood County Sheriff's Office Careers Page! Thank you for your interest in joining our team. At the Wood County Sheriff's Office, we are committed to serving our community with honesty and integrity. Whether you're experienced or looking to begin a rewarding career in pu ... View more
