Dispatcher
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Job Location:
Irving, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
BURNCO is a leading supplier of construction materials proudly serving communities across North America. We are committed to quality safety and customer service and were building a team that reflects those same values.
Do you thrive on keeping customers satisfied and operations running smoothly Are you looking for a career with a company that values teamwork communication and problem-solving We are hiring a Ready-Mix Dispatcher to work out of our Irving Texas office. If you have experience in dispatching scheduling or logisticsand a passion for keeping things movingwe want to hear from you!
You will play a key role in coordinating daily concrete deliveries to customers across the region. By efficiently scheduling mixer trucks maintaining timely communication with plants and drivers and ensuring accurate order fulfillment you will help meet and exceed customer expectations. This position operates in a high-volume fast-paced environment where attention to detail proactive communication and strong problem-solving skills are essential to success.
What you will be doing
- Schedule and dispatch mixer trucks to job sites optimizing routes loads and plant utilization
- Maintain ongoing communication with drivers to track delivery progress truck status and changing jobsite conditions
- Adjust same-day schedules to account for order changes delays equipment issues and weather impacts
- Coordinate closely with plant teams to align production load timing and material availability
- Serve as the primary contact for customers to place orders request updates and adjust delivery schedules
- Enter and update orders in Command / Dispatch confirming mix designs quantities time windows and site access details
- Proactively communicate with customers about potential delays plant changes or delivery constraints
- Develop strong contractor relationships by resolving jobsite issues and ensuring consistent reliable service
- Use Command / Dispatch software to manage orders allocate trucks and monitor real-time delivery activity
- Track and document daily metrics such as truck utilization return-to-plant exceptions washout times and delays
- Verify accuracy of batch tickets delivery logs and driver instructions
- Support next-day production planning by reviewing upcoming orders and communicating projected loads to plants
- Ensure drivers follow DOT company and site-specific safety procedures at all times
- Monitor driver hours-of-service and availability to maintain compliance and prevent violations
- Escalate safety concerns near misses and jobsite issues promptly to management
What we would like from you
- Strong computer skills including Microsoft Office suite and dispatching software
- Strong multitasking and decision-making skills with experience working in a fast-paced dynamic environment
- Excellent communication skills with the ability to develop productive working relationships across all levels internally and externally
- Solid knowledge of local geography and construction jobsite logistics
- High attention to detail and accuracy with the ability to stay calm under pressure and resolve issues quickly
- Customer-focused mindset with strong problem-solving skills
- Experience in ready-mix construction transportation or logistics is considered an asset; prior dispatch or fleet management experience is strongly preferred
- Proficiency with Command / Dispatch or similar system is considered an asset
- Fluent in English and Spanish with the ability to communicate effectively in both languages
Location and other key details:
- This position will be located at our Irving Texas office
- Ability to work early mornings occasional Saturdays and overtime as needed
Why BURNCO
- Be part of a supportive high-performing team that values your growth and success
- Enjoy competitive compensation and a comprehensive benefits package paid time off and more
- Experience our inclusive collaborative and safety-focused culture
- Take part in team events professional development activities and community initiatives
Join us and be part of an organization that values safety above all. BURNCO offers a supportive and dynamic work environment where you can truly make a difference. With competitive compensation comprehensive benefits and opportunities for professional growth BURNCO is where you can thrive while contributing to a culture of safety and excellence.
BURNCO is an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified candidates are encouraged to apply.
We thank all applicants for their interest. Only those chosen for an interview will be contacted.
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
As a leader in building materials, BURNCO provides the broadest range of aggregate, ready mix, and asphalt products that meet your specific requirements with uncompromising quality and a customer-first mindset.
