If you are interested in this position please apply on Twitchs Career site Us:
Twitch is the worlds biggest live streaming service with global communities built around gaming entertainment music sports cooking and more. It is where thousands of communities come together for whatever every day.
Were about community inside and out. Youll find coworkers who are eager to team up collaborate and smash (or elegantly solve) problems together. Were on a quest to empower live communities so if this sounds good to you see what were up to on LinkedInandX and discover the projects were solving on ourBlog. Be sure to explore ourInterviewing Guideto learn how to ace our interview process.
About the Team
The Twitch community is like no other - a passionate and engaged group of creators and active participants who are uniquely invested in what were all building together. The Marketing & Communications team at Twitch serves to authentically activate the Twitch community (and beyond) in ways that inform and inspire. Members of our team work across a range of areas including internal and external communications content & partnerships creative services and marketing strategy.
About the Role
Twitch is looking for an event Manager to lead registration and tech for Twitchs first party global community convention this role you will manage the overall attendee registration ticket strategy data management mobile app and onsite wristband pickup process. You will report to the Head of Global Events and will work with the marketing sales and content organizations to develop workback timelines to hit key milestones. This is an opportunity for an organized registration manager to join our growing team and make a significant contribution building our in person events that connect the Twitch order to succeed you are highly organized and motivated to produce high-quality customer-facing events.
This position can be located in San Francisco CA or Remote in the U.S.
You Will
- Develop ticket strategy manage registration and oversee implementation of registration programs
- Function as a super-user expert and go-to resource for reporting testing and data management for pre-event and onsite registration requirements
- Mange the onboarding technical implementation and management of registration/ticketing platform and mobile app
- Partner with event marketers to define metrics develop registration and onsite management/reporting that gathers metrics from conception to reconciliation (including attendee data data flow integrations and others as needed)
- Organize registration on-site staffing needs in partnership with event production agency
- Provide training oversight and management of CX team members to ensure an exceptional professional and highly responsive customer experience
- Manage vendor/software selection relationship management and process improvements for registration app and meet & greets
Perks
- Medical Dental Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
- 5 years of experience developing or utilizing event technology platforms including registration/request management systems mobile event applications and other onsite tools (e.g. mobile check-in RFID etc)
- 5 years of experience in large scale event project management
- Experience defining program requirements and using metrics to determine improvements
- Capability to move easily between generating big ideas and driving ongoing process improvement
- Experience working across multiple teams and disciplines
- Able to travel more than 30 days a year
- Knowledge of platforms like Stova Rainfocus and/or CVENT
- Native member of the Twitch community and knowledge of gaming or content creation a plus
- Passion for events and large scale fan experiences
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72600/year in our lowest geographic market up to $155200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.