Station Officer-High Speed Rail (Ref 250000O5)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Requirements
Grade E / Level 2 / Attained or above in 5 subjects of HKCEE / HKDSE (including English and Chinese Languages)
A minimum of 2 years work experience preferably gained in travel or hospitality industries
Proficient in English Cantonese and Putonghua with knowledge of simplified Chinese characters
Effective and empathetic communication skills and strong customer-centric mind-set
Possession of a valid travel document to Chinese Mainland
Remarks
- Required to perform shift duties on irregular patterns of hours with an estimated average monthly income of HK$22700 (including the shift duty related allowance* laundry allowance 13th month pay and annual discretionary award)
- Reporting for duty during adverse weather will be eligible for related allowances
- The above position offers a Joining Bonus of HK$12000 subject to the terms and conditions of the relevant programme
*subject to actual shift duties performed
Applications
You are invited to apply online via or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department MTR Corporation G.P.O. Box 9916 Hong Kong on or before 31 December 2025.
For other job openings please visit MTR Corporations website for more details.
All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.
Responsibilities
Perform station duties such as platform supervision train service recovery station inspection and crowd control
Operate Customer Service Centre and handle Automatic Fare Collection system and equipment
Provide world-class customer services in accordance with the service standards and targets.
Required Experience:
Unclear Seniority
Key Skills
- Marketing & Promotions
- Access Control System
- Collection
- JQuery
- Kpo
- Financial Analysis
About Company
A company on the fast track, MTR operates Hong Kong's commuter railway system. The company's network was expanded significantly in 2007 through a combination with the rail operations of Kowloon-Canton Railway. Overall, MTR operates about 210 km of track in Hong Kong, Kowloon, the New ... View more
