Senior Research Executive - Customer Experience
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you ready to elevate customer experiences with top-tier global clients by delivering best in class CX feedback Do you excel in crafting impactful strategies within a collaborative setting Let your expertise shine in a dynamic environment at Ipsos!
About the Role
Join Ipsoss team of Customer Experience enthusiasts where your contributions will help clients toshape exceptional customer experiences. As a Senior Research Executive youll manage cutting-edge projects spanning the full lifecycle from design to impactful insights. Collaborate directly with clients offering client success insights and advisory services across diverse industries.
About You
- Proven client servicing experience
- Expertise in CX technologies (e.g. Medallia Qualtrics)
- Proficiency / interestin AI-based research methodologies
- Strong commercial skills
- Detail-oriented with a passion for customer experience
Essential Skills
- Client management and communication
- Skilled in data analysis and reporting
- Proficient in dashboard design
- Ability to identify growth opportunities
- Collaborative teamwork approach
- Open to feedback and continuous learning
Desirable Skills
- Experience with technology platforms
- Commercial growth acumen
- Enthusiasm for stakeholder engagement
Benefits:
We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave pension contribution income protection and life addition there are a range health & wellbeing financial benefits and professional development opportunities.
We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.
We are committed to equality treating people fairly promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme certified as Level 1 Disability Confident Committed. We are dedicated to providing an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.
Ready to have an impact Apply now!
Required Experience:
Senior IC
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
In our world of rapid change, the need for reliable information to make confident decisions has never been greater. At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. ... View more
