Senior Software Engineer II, Backend Customer Journey Product Line

At HubSpot the Customer Journey Product Line (CJPL) is responsible for how customers discover value across the platform from their first interaction through long-term success. Our mission is to help customers find what they need take the right actions at the right time and continue building momentum as their needs evolve.

Global Search is a core part of that journey. It is one of the most visible and widely used experiences in HubSpot helping users quickly discover contacts deals content tools and recommendations across CRM Marketing Sales Service and CMS.

The Global Search team builds and operates the backend systems that power discovery navigation and contextual recommendations throughout the platform. By making information effortless to find Global Search reduces friction accelerates onboarding and everboarding and enables customers to get value faster without relying on human intervention.

This role sits on the Global Search team within the Customer Journey Product Line.

What Youll Do
As a Senior Backend Engineer on the Global Search team within the Customer Journey Product Line youll play a key role in shaping the systems and services that power how users find and discover information across HubSpot. You will:

• Design build and maintain scalable backend services that support global search and discovery experiences across the HubSpot platform.
• Collaborate closely with product managers frontend engineers and data teams to deliver reliable intelligent and context-aware search results.
• Contribute to the architecture of distributed systems that handle large-scale data indexing query optimization and personalization.
• Improve system reliability observability and performance across services that touch millions of customers daily.
• Write clean maintainable and well-tested code while applying best practices in API design data modeling and service architecture.
• Help guide technical direction and contribute to long-term engineering decisions that shape the evolution of HubSpots Global Search platform.
• Participate in code reviews technical discussions and mentorship opportunities within the team.
  
  

Were Looking For Someone Who:

• Has 7 years of backend engineering experience ideally in a modern cloud-based environment.
• Is proficient in one or more of HubSpots backend languages and frameworks (Java Kotlin or similar JVM-based languages).
• Has experience designing and scaling distributed systems search services and APIs.
• Understands how to build reliable observable systems that can evolve quickly and safely.
• Thrives on solving challenges involving search relevance data flow indexing and performance at scale.
• Communicates clearly and works collaboratively across engineering product and design teams.
• Is excited about building intelligent adaptive systems that make finding information effortless for users.
  
  

Why This Role Matters
Global Search is central to how millions of HubSpot users get work done every day. It is the entry point to discovering contacts deals content and tools across the platform connecting users to the information they need to take action quickly. As part of this team youll have a direct impact on usability productivity and customer success across HubSpot.

By helping users find what they need instantly youll empower them to unlock value faster and keep their momentum going. The Global Search teams work reaches nearly every HubSpot customer making it one of the most critical and rewarding systems to work on within the company.