PHL - Head of Inventory and Supply Chain

Job Title: Head of Inventory and Supply Chain

Contractor Fee: $2500 - $3500/month (AUD)

Work Arrangement: Remote

Engagement Type: Independent Contractor

Commitment: Full-time (Approx. 40 hours/week)

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

About This Role:

Were hiring a Head of Inventory and Supply Chain to take ownership of our end-to-end inventory operations across multiple warehouses Amazon and wholesale accounts. This senior leadership role requires a strong background in supply chain management e-commerce and inventory systems. Youll be responsible for forecasting replenishment and global supplier coordination driving efficiency scalability and accuracy as we scale rapidly.

Key Responsibilities:

• Own and oversee inventory operations across US and Australia warehouses Amazon and wholesale accounts.

• Manage purchase orders replenishment cycles and inbound shipments from China.

• Forecast demand by analyzing run rates market trends and seasonality to maintain optimal stock levels.

• Balance inventory to prevent overstocking overspending or stock-outs impacting sales.

• Coordinate inventory movements across multiple warehouses and 3PLs ensuring accuracy and timeliness.

• Transition from spreadsheets to scalable systems standardizing workflows for efficiency and visibility.

• Oversee third-party Amazon inventory partners to optimize channel performance.

• Develop SOPs KPIs and inventory controls to ensure consistency and operational discipline.

• Manage supplier communication freight timelines and delivery schedules.

• Build and lead a lean support team while collaborating cross-functionally with leadership fulfillment and suppliers.

Software/Platforms/Tools:

• Shopify or other e-commerce platforms

• Warehouse Management Systems (WMS)

• MS Excel (advanced)

• Inventory management tools and forecasting systems

Qualifications:

• 3-5 years of freelancing experience.

• Excellent written and verbal English communication (C1/C2 level).

• 5 years experience as an Inventory Manager Supply Chain Manager Logistics or similar role.

• Strong background in e-commerce ideally in apparel or high-SKU environments.

• Proven experience managing multi-warehouse multi-market operations.

• Demonstrated success in automating processes and implementing scalable systems.

• Strong leadership background with the ability to coach and manage a small team.

• Excellent organizational and communication skills with the ability to simplify complexity.

• Highly analytical mindset with expertise in forecasting demand planning and reconciliation.

• Experience working with companies based in Australia is preferred but not essential.

Shift Schedule:

• Monday to Friday 9:00 AM to 5:00 PM AEST (with flexibility to overlap with US teams).