Account Support Executive (12 month FTC)
Account Support Executive (12 month FTC)
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Job Description
As an Account Support Executive you will be responsible for paying our Customer and Dealer agreements in a timely and accurate manner adhering to UK policies and procedures as outlined on a deal-by-deal basis. Performing all necessary controls and validation of contracts to the highest standard required for this role. An Account Executive will strive to become a subject matter expert exceeding both internal and external customer expectations daily.
Find out morehereabout how you can unleash your full potential at DLL
Day to day:
- Process Contracts for activation and payout - Handling incoming contract documentation via our integrated digital systems. Ensuring all paperwork is present and correct in line with DLL policies and liaise seamlessly with joining functions where necessary. Complete all validation and compliance checks prior to activation.
- Maintain turnaround time for receiving documents to payout on a programmatic basis.
- Be responsible for managing an individual development plan to support initial training and progression through Account Executive levels. Complete key milestones ensuring all relevant regulatory examinations and training are successfully passed within given time frames.
- Engage in Digital transformation supporting the business to evolve towards a digital future enabling faster more efficient funding for our customers.
- Create and maintain relationships with key stake holders internal and external to resolve queries. Delight our customers by going the extra mile at every opportunity during communication both written and verbal
- Live the DLL values demonstrating daily consistent application to these.
All members enjoy
- 25 days paid annual leave (plus public holidays) based on a 35-hour working week.
- Short Term Incentive Plan based on DLL results and personal performance.
- Non-contributory pension scheme.
- Private Healthcare Scheme
- Two working days per year volunteering for a local charity
- Flexible hybrid working
- Career development opportunities: online learning member development programs
- At DLL we stimulate your health and wellness e.g. fun health & vitality activities organised by our True Energy team.
- Click thislinkfor an overview of all the benefits in your region.
We are looking for an individual who:
- Has a desire to become a subject matter expert and build strong internal and external relationships.
- Demonstrates excellent query resolution seeking help where required.
- Is detail orientated with a drive for success both individually and as a team.
- Is compliant with standard processes and policies.
Extras:
- Previous finance experience preferred but not required.
Good to know:
- Deadline for application: 19th September 2025
- The selection process may involve an assessment.
- Applications via email will not be reviewed. Please apply online via our career website.
- DLLs referral program applies
- #LI-NATALIE
- For more information you can contact Natalie Gray the Talent Acquisition Partner via
DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.
DLL is an equal opportunity employer. We are committed to inclusive barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.
Required Experience:
Contract
Employment Type
Full-Time
