Service Solutions Coordinator
Service Solutions Coordinator
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Job Alert
You will be updated with latest job alerts via email
ZAR 25001 - 30000
1 Vacancy
Job Description
Based in our Central Support Office in Newcastle (Newcastle Business Park) as a Hire & Sales Coordinator you areresponsible for providing excellent customer service to current and potential customers supporting their requirements and upselling products toconsistently meet or exceed customer service levels.
Whats in it for you!
- Attractive Bonus Scheme
- 25 Days Annual Leave plus Bank Holidays (Increasing with length of service)
- Enhanced Company Pension Scheme
- Life Assurance Scheme
Colleague Benefits!
- Employee Assistance Program
- High Street Discount Vouchers
- Discounted Gym Membership
- Health & Wellbeing Discount Vouchers
- Cycle to Work & Home & Tech Scheme Benefits
- Milestone Birthdays Additional leave
- Work Anniversary Bonuss
- Refer a Friend Scheme
About You!
- You should be an enthusiastic upbeat and professional person who really cares about delivering the best service.
- You will either have previous experience of or a keen understanding of good customer service.
- You should be ateam player that has the ability to work in a fast paced and friendly environment.
- We are an ever-changing organisation so a flexible approach to change and drive to continuously improve are characteristics that will stand out to us.
- We have 14 Depots around the UK so good geographical knowledge of the UK will be essential for this role.
- Good geographical knowledge of the UK will be essential for this role.
Desirable
- Experience working in our industry is desirable but not essential.
About the Role!
- Ensuring all enquiries are responded to in a timely manner via telephone and email
- Liaising closely with the depot network and other departments to ensure delivery of service/product
- Offering customers an efficient knowledgeable and courteous service
- Meeting the customers requirements from point of order to delivery of product
- Raising quotes and processing hire and sales orders
- Following up on customer orders to ensure successful delivery and obtain any feedback regarding equipment and service.
- Ensuring product knowledge is maintained at an adequate level
- Liaise with sales team to maximise sales opportunity across the depot network.
Armed Forces Covenant As part of our pledge we support the employment of veterans recognising military skills and qualifications in our recruitment and selection process.
INDMED
The Company
Nixon Hire is a leading provider of site accommodation welfare facilities plant portable toilets and solar solutions to hire.
Our vision is to provide outstanding service from exceptional people to ensure we are always first choice.
The Benefits
25 Days Holiday plus Bank Holidays
Enhanced Workplace Pension
Life Assurance
Employee Assistance Programme
Reward and Recognition Programme
Milestone Birthday Extra Day Off
MyActiveDiscounts - Discounted Gym Fitness and Travel
Charity Match Funding
The Values
- Providing Outstanding Customer Service
We invest in our people and implement processes to allow us to deliver first class service to our customers.
- Offering Products Customers Value
We ensure our products are always the best the marketplace has to offer and meet our customers changing needs.
- Being An Industry Leader In Innovation
For over 57 years Nixon Hire have embraced change invested in technology and pioneered products which benefit our customers and the environment.
The Benefits
Competitive Salary
25 Days Holiday Plus Bank Holidays
Profit Share Scheme
Employee Assistance Programme
Enhanced Workplace Pension
Life Assurance
The Company
Nixon Hire is a leading provider of site accommodation welfare facilities plant portable toilets and solar solutions to hire.
Our vision is to provide outstanding service from exceptional people to ensure we are always first choice.
The Values
- Providing Outstanding Customer Service
We invest in our people and implement processes to allow us to deliver first class service to our customers.
- Offering Products Customers Value
We ensure our products are always the best the marketplace has to offer and meet our customers changing needs.
- Being An Industry Leader In Innovation
For over 57 years Nixon Hire have embraced change invested in technology and pioneered products which benefit our customers and the environment.
Documents
Required Experience:
IC
Employment Type
Full-Time
