Project Overview
The role involves providing technical and functional support and maintenance services for SAP R/3 ECC6 EHP7 and SAP S/4 HANA systems with a focus on Employee Self-Service (ESS) and Manager Self-Service (MSS) modules.
Job Purpose
To deliver high-quality support configuration and maintenance services for SAP ESS/MSS modules ensuring seamless functionality user satisfaction and alignment with business requirements in both SAP R/3 ECC6 EHP7 and SAP S/4 HANA environments.
Key Responsibilities
Configuration and Customization: Configure and customize SAP ESS/MSS modules to meet business requirements in SAP R/3 ECC6 EHP7 and SAP S/4 HANA systems.
Support and Maintenance: Provide Level 2 and 3 support for ESS/MSS-related issues including troubleshooting bug fixes and system optimization.
Integration: Ensure seamless integration of ESS/MSS with other SAP modules (e.g. HCM Payroll Time Management) and external systems.
Functional Expertise: Translate business requirements into functional specifications ensuring alignment with organizational processes.
Technical Development: Develop and enhance ESS/MSS functionalities using SAP tools such as Web Dynpro Fiori and ABAP when required.
User Support: Assist end-users (employees and managers) with ESS/MSS functionalities including leave requests timesheets approvals and personal data updates.
System Upgrades and Migration: Support system upgrades enhancements and migrations from ECC6 EHP7 to SAP S/4 HANA ensuring minimal disruption to ESS/MSS services.
Documentation: Create and maintain comprehensive documentation including functional specifications technical designs user guides and process flows.
Training: Conduct training sessions for end-users and key stakeholders on ESS/MSS functionalities and best practices.
Testing: Perform unit testing integration testing and user acceptance testing (UAT) to ensure system reliability and performance.
Compliance: Ensure compliance with organizational policies data security standards and SAP best practices.
Required Qualifications
Bachelors degree in Computer Science Information Technology or a related field.
SAP certification in HCM ESS/MSS or related modules is highly desirable.
Required Experience
Minimum of 5 years of experience as an SAP ESS/MSS Consultant.
Proven experience in SAP R/3 ECC6 EHP7 and/or SAP S/4 HANA environments.
Hands-on experience in configuring and supporting ESS/MSS modules including leave management time management and employee data maintenance.
Experience with SAP Fiori and SAP Portal for ESS/MSS user interfaces.
Strong knowledge of SAP HCM integration with ESS/MSS.
Experience in system upgrades migrations or enhancements from ECC to S/4 HANA is an advantage.
Familiarity with ABAP debugging and development for ESS/MSS customizations.
Technical Skills
Expertise in SAP ESS/MSS configuration and customization.
Proficiency in SAP Fiori Web Dynpro and SAP Portal.
Knowledge of SAP HCM modules (PA OM PY TM) and their integration with ESS/MSS.
Understanding of SAP S/4 HANA architecture and its impact on ESS/MSS.
Familiarity with SAP Solution Manager for incident and change management.
Basic knowledge of ABAP programming for troubleshooting and minor developments.
Experience with SAP security roles and authorizations related to ESS/MSS.
Required Skills:
Required Qualifications Bachelors degree in Computer Science Information Technology or a related field. SAP certification in HCM ESS/MSS or related modules is highly desirable. Required Experience Minimum of 5 years of experience as an SAP ESS/MSS Consultant. Proven experience in SAP R/3 ECC6 EHP7 and/or SAP S/4 HANA environments. Hands-on experience in configuring and supporting ESS/MSS modules including leave management time management and employee data maintenance. Experience with SAP Fiori and SAP Portal for ESS/MSS user interfaces. Strong knowledge of SAP HCM integration with ESS/MSS. Experience in system upgrades migrations or enhancements from ECC to S/4 HANA is an advantage. Familiarity with ABAP debugging and development for ESS/MSS customizations. Technical Skills Expertise in SAP ESS/MSS configuration and customization. Proficiency in SAP Fiori Web Dynpro and SAP Portal. Knowledge of SAP HCM modules (PA OM PY TM) and their integration with ESS/MSS. Understanding of SAP S/4 HANA architecture and its impact on ESS/MSS. Familiarity with SAP Solution Manager for incident and change management. Basic knowledge of ABAP programming for troubleshooting and minor developments. Experience with SAP security roles and authorizations related to ESS/MSS.
Required Education:
Bachelor Degree in Computer Science and Information TechnologySAP HCM ESS/MSS
IT Services and IT Consulting